At a Glance
- Tasks: Join a customer-focused team managing calls, databases, and reports.
- Company: Work for a proud FTSE 100 company in Cheltenham.
- Benefits: Enjoy flexible hours and a supportive work environment.
- Why this job: Perfect for those returning to work or seeking new challenges.
- Qualifications: Strong communication skills and previous admin experience preferred.
- Other info: Diversity and inclusion are at the heart of our recruitment process.
Customer Service Administrator Cheltenham £11.50p/h January – Contract Are you looking for a flexible role where you can use your skills and experience? Our client, a proud FTSE 100 company, offers an exciting opportunity to join a customer-focused team based in Cheltenham. The role is perfect for those looking to return to work or transition into a new field. Key Responsibilities: * Manage calls and liaise with professionals across various departments. * Upload files and manage the database with accuracy. * Generate reports and ensure they are submitted on time. * Prepare and send customer quotes quickly and efficiently. Experience Required: * Strong communication skills and a friendly, professional manner. * A keen eye for detail and highly organized. * Comfortable with computers, with previous admin experience an advantage. * Able to multitask and stay on top of a busy workload. If you’re looking for a rewarding role that offers both challenge and flexibility, contact Elina at i2i recruitment today. Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven’t received a response within 5 working days, please understand that your application has not been successful on this occasion
Administrative Support Specialist employer: i2i Recruitment
Contact Detail:
i2i Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Support Specialist
✨Tip Number 1
Make sure to highlight your strong communication skills during the interview. Since this role involves managing calls and liaising with various departments, demonstrating your ability to communicate effectively will set you apart.
✨Tip Number 2
Showcase your organizational skills by preparing examples of how you've managed multiple tasks in previous roles. This will help illustrate your ability to multitask and stay on top of a busy workload.
✨Tip Number 3
Familiarize yourself with common database management tools and reporting software. Being comfortable with these systems will not only boost your confidence but also demonstrate your readiness for the technical aspects of the job.
✨Tip Number 4
Prepare to discuss your attention to detail. Since accuracy is crucial for uploading files and generating reports, having specific examples ready will show that you take this responsibility seriously.
We think you need these skills to ace Administrative Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your relevant experience in customer service and administrative roles. Emphasize your strong communication skills and attention to detail, as these are key requirements for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities listed in the job description, such as managing calls or generating reports.
Highlight Your Skills: In your application, clearly outline your organizational skills and ability to multitask. Provide examples of how you've successfully managed a busy workload in the past, as this will demonstrate your capability to handle the demands of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Administrative Support Specialist.
How to prepare for a job interview at i2i Recruitment
✨Showcase Your Communication Skills
Since strong communication skills are essential for this role, be prepared to demonstrate your ability to communicate clearly and professionally. Practice answering common interview questions in a friendly manner, and consider sharing examples of how you've effectively communicated in previous roles.
✨Highlight Your Organizational Skills
The job requires a keen eye for detail and strong organizational abilities. During the interview, discuss specific instances where you successfully managed multiple tasks or maintained an organized workspace. This will show that you can handle the busy workload expected in this position.
✨Familiarize Yourself with Database Management
Since managing databases is a key responsibility, it’s beneficial to brush up on any relevant software or tools you might use. If you have experience with database management, be ready to talk about it and how you ensured accuracy in your previous roles.
✨Prepare for Customer Interaction Scenarios
As the role involves preparing and sending customer quotes, think about how you would handle various customer service scenarios. Prepare to discuss how you would approach customer inquiries and ensure timely responses, showcasing your customer-focused mindset.