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For Companies At a Glance
- Tasks: Be the go-to person for customers, handling enquiries and supporting sales growth.
- Company: Join a fantastic global client based in Cirencester, known for innovation.
- Benefits: Enjoy a competitive salary, bonus potential, and opportunities for professional growth.
- Why this job: This role offers hands-on experience in engineering and customer relations, perfect for aspiring professionals.
- Qualifications: Technical qualification or experience in engineering, plus strong communication and organisational skills.
- Other info: Collaborate with diverse teams and engage in exciting customer interactions.
The predicted salary is between 20400 - 40800 £ per year.
Salary c.£34k dep on experience + bonus
My fantastic global client based in Cirencester has an exciting new vacancy for someone with experience or a strong interest in Engineering, Mechanical Engineering or similar.
What You’ll Be Doing
- Be the first point of contact for customers in your designated sales area
- Handle incoming enquiries, provide quotations, process and follow up with clients
- Support Area Sales Managers and work collaboratively to grow business in your region
- Maintain and update sales activity in the CRM system (SAP)
- Prepare accurate technical and commercial documentation
- Identify new opportunities for business development and upselling
- Assist with customer visits, exhibitions, and presentations
- Collaborate with internal teams (engineering, systems, and commercial) to support customer needs
- Communicating with existing and lapsed customers
Must-Haves
- Experience in a technical sales, internal sales, or customer support role
- Technical qualification (ONC/HNC/HND) or equivalent experience in an engineering environment
- Strong organisational skills and ability to manage multiple priorities
- Excellent communication skills - both written and verbal
- Computer literacy, including Microsoft Office (Excel, Word, Outlook)
Technical Account Manager employer: i2i Recruitment Consultancy
Contact Detail:
i2i Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarise yourself with the engineering and mechanical engineering sectors. Understanding the technical aspects of the products and services we offer will help you engage more effectively with customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the technical sales field. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your CRM skills, particularly with SAP. Being proficient in managing customer relationships and sales activities through CRM systems will set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Prepare for potential customer scenarios. Think about how you would handle various customer inquiries or challenges, as this will help you articulate your problem-solving skills and customer-centric approach during the interview process.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical sales or customer support roles. Emphasise any engineering qualifications or experience that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for engineering and your ability to communicate effectively. Mention specific examples of how you've successfully managed customer relationships or supported sales teams in the past.
Highlight Technical Skills: In your application, clearly outline your technical qualifications and any experience with CRM systems like SAP. This will demonstrate your readiness for the role and your ability to handle the technical aspects of the job.
Showcase Your Communication Skills: Since excellent communication is a must-have for this role, provide examples in your application of how you've effectively communicated with clients or collaborated with internal teams. This could be through previous job experiences or projects.
How to prepare for a job interview at i2i Recruitment Consultancy
✨Showcase Your Technical Knowledge
As a Technical Account Manager, it's crucial to demonstrate your understanding of engineering concepts. Be prepared to discuss your technical qualifications and any relevant experience in mechanical engineering. This will help you connect with the interviewers and show that you can handle the technical aspects of the role.
✨Prepare for Customer Scenarios
Since you'll be the first point of contact for customers, think about potential customer scenarios you might face. Prepare examples of how you've handled similar situations in the past, focusing on your problem-solving skills and ability to communicate effectively.
✨Familiarise Yourself with CRM Systems
The job requires maintaining sales activity in a CRM system like SAP. Brush up on your knowledge of CRM tools and be ready to discuss how you've used them in previous roles. If you have experience with SAP, make sure to highlight it during the interview.
✨Demonstrate Your Organisational Skills
With multiple priorities to manage, showcasing your organisational skills is key. Prepare to discuss how you prioritise tasks and manage your time effectively. Providing specific examples from your past experiences will help illustrate your capabilities.
