Sales Office Assistant

Sales Office Assistant

Cheltenham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers face-to-face and over the phone, selling building materials.
  • Company: Join a well-established, family-run business in Cheltenham.
  • Benefits: Enjoy subsidised parking and staff prices on all materials.
  • Why this job: Be part of a team that values operational excellence and customer service.
  • Qualifications: Some sales experience is required; construction knowledge is a plus.
  • Other info: Work Monday to Friday with occasional Saturday shifts.

The predicted salary is between 24000 - 36000 £ per year.

Our client, a very busy, well-established family run business, is seeking a Sales Office Assistant to join the team.

Must have’s:

  • Some experience selling to customers, ideally face to face

Nice to have’s:

  • Selling to trade and general public
  • Experience within the construction/building sector
  • Experience working on a trade counter
  • Knowledge of heavy side and light side building materials

So what will you be doing?

  • Dealing with customers face to face and on the phone
  • Selling building materials to customers
  • Offering the highest level of service to existing and new accounts
  • Produce quotations to customers

Helpful Extras:

  • Subsidised parking
  • Staff prices on all materials
  • Monday-Friday 8am-5pm and 1 in 3 Saturdays 7.30am-12.30pm

If you are a driven professional with a passion for operational excellence and customer service, we would love to hear from you.

Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful.

Sales Office Assistant employer: i2i Recruitment Consultancy

Join a well-established family-run business in Cheltenham, where you will be part of a supportive team that values operational excellence and customer service. Enjoy benefits such as subsidised parking and staff prices on all materials, while working in a culture that promotes diversity and inclusion, offering opportunities for personal and professional growth in the thriving construction sector.
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Contact Detail:

i2i Recruitment Consultancy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Office Assistant

✨Tip Number 1

Familiarise yourself with the building materials industry. Knowing the difference between heavy side and light side materials can give you an edge in conversations with potential employers and show your genuine interest in the role.

✨Tip Number 2

Practice your face-to-face selling skills. Since the role involves dealing with customers directly, consider role-playing scenarios with friends or family to build your confidence and improve your communication techniques.

✨Tip Number 3

Network within the construction sector. Attend local trade shows or community events where you can meet professionals in the industry. This can help you gain insights and potentially lead to referrals for the Sales Office Assistant position.

✨Tip Number 4

Demonstrate your customer service skills during any interactions. Whether it's a phone call or an in-person meeting, showing that you can provide excellent service will resonate well with the hiring team and align with their values.

We think you need these skills to ace Sales Office Assistant

Customer Service Skills
Sales Experience
Face-to-Face Communication
Telephone Etiquette
Product Knowledge in Building Materials
Quotation Preparation
Trade Counter Experience
Attention to Detail
Time Management
Team Collaboration
Problem-Solving Skills
Adaptability
Basic IT Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant experience in sales, particularly face-to-face interactions. Emphasise your customer service skills and any previous roles in the construction or building sector.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and operational excellence. Mention specific experiences where you successfully dealt with customers and how you can contribute to the team.

Highlight Relevant Skills: In your application, clearly outline any knowledge of building materials and your experience working on a trade counter. This will demonstrate your suitability for the role and your understanding of the industry.

Show Enthusiasm: Express your enthusiasm for the position and the company in your application. Let them know why you want to work for this family-run business and how you align with their values of personal connection and customer service.

How to prepare for a job interview at i2i Recruitment Consultancy

✨Showcase Your Sales Experience

Be prepared to discuss your previous sales experience, especially any face-to-face interactions. Highlight specific examples where you successfully sold products or services, as this will demonstrate your ability to connect with customers.

✨Know Your Products

Familiarise yourself with the types of building materials the company sells. Understanding both heavy side and light side materials will show your enthusiasm for the role and your commitment to providing excellent customer service.

✨Demonstrate Customer Service Skills

Prepare to share examples of how you've provided exceptional customer service in the past. This could include resolving customer complaints or going above and beyond to meet a customer's needs, which is crucial for this position.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their approach to customer service or how they support their staff in achieving sales targets. This will reflect your genuine interest in becoming part of their team.

Sales Office Assistant
i2i Recruitment Consultancy
I
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