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For Companies At a Glance
- Tasks: Lead daily operations and drive business performance in a dynamic interiors showroom.
- Company: Join a well-established and growing interiors business focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and opportunities for team development.
- Why this job: Be part of a mission-driven company that values operational excellence and customer service.
- Qualifications: Experience in general management, financial principles, and team leadership is essential.
- Other info: Flexibility in hours may be required, especially during the initial phase.
The predicted salary is between 36000 - 54000 £ per year.
Our client, a well-established and growing interiors business, is seeking an experienced General Manager to lead daily operations and drive business performance. This is an excellent opportunity for a commercially astute professional to oversee strategic and operational functions while maintaining a strong customer-focused approach.
Must have’s
- Strong understanding of financial principles, including P&L management and balance sheet analysis
- Ability to understand margins, profitability and balance sheets
- Commercial Acumen
- Proven experience in a general management or senior operational role
Nice to have’s
- Excellent leadership and team motivation skills
- Industry experience in blinds, soft furnishings, or home interiors (preferred)
- Experience of CRM systems (Carmen ideally) and either Xero or Sage
So what will you be doing?
- Provide full operational leadership across the business, ensuring consistent commercial performance
- Manage customer interactions both in person and digitally, offering expert product advice with a focus on customer satisfaction
- Lead and develop the team by setting clear goals, KPIs, and performance benchmarks
- Oversee showroom operations, diary management, scheduling, and workflow coordination
- Handle order processing, purchasing, and supplier relations to ensure cost-effective procurement
- Monitor financial performance including margins, profitability, and overall business metrics
- Report regularly to Directors and liaise with Head Office on business updates and forecasts
Helpful Extras:
- Monday to Friday
- Hours 8am-5pm but will need flexibility especially in the early days
- Managing a small team of 4
If you are a driven professional with a passion for operational excellence and customer service, we would love to hear from you.
Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful.
General Manager employer: i2i Recruitment Consultancy
Contact Detail:
i2i Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the interiors industry, especially in blinds and soft furnishings. This knowledge will not only help you during interviews but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Network with professionals in the interiors sector, particularly those who have experience in general management roles. Attend industry events or join relevant online forums to make connections that could provide valuable insights or referrals.
✨Tip Number 3
Brush up on your financial acumen, particularly around P&L management and balance sheet analysis. Being able to discuss these topics confidently will set you apart as a candidate who understands the commercial aspects of the role.
✨Tip Number 4
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully motivated a team or improved performance. Having these stories ready will help you illustrate your capabilities during the interview process.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in general management and operational roles. Emphasise your understanding of financial principles, P&L management, and any relevant industry experience in interiors or related fields.
Craft a Compelling Cover Letter: Write a cover letter that showcases your commercial acumen and leadership skills. Mention specific examples of how you've driven business performance and improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills related to team motivation, CRM systems, and financial performance monitoring. This will demonstrate your fit for the role and your ability to manage operations effectively.
Show Enthusiasm for the Role: Convey your passion for operational excellence and customer service in your application. Let them know why you are excited about the opportunity to lead their interiors showroom and how you can contribute to their success.
How to prepare for a job interview at i2i Recruitment Consultancy
✨Showcase Your Financial Acumen
Since the role requires a strong understanding of financial principles, be prepared to discuss your experience with P&L management and balance sheet analysis. Bring examples of how you've successfully managed budgets or improved profitability in previous roles.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to lead and motivate a team. Share specific instances where you've set clear goals and KPIs for your team, and how you’ve helped them achieve those targets. Highlight your approach to team development and performance management.
✨Understand the Industry
Familiarise yourself with the interiors industry, particularly in areas like blinds and soft furnishings. Be ready to discuss current trends and challenges in the market, and how your experience aligns with the company's needs. This shows your genuine interest and preparedness.
✨Prepare for Customer Interaction Scenarios
Given the emphasis on customer satisfaction, think of examples where you've successfully managed customer interactions, both in person and digitally. Prepare to discuss how you would handle difficult situations or provide expert product advice to enhance customer experience.
