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- Tasks: Engage with customers via phone and email, providing top-notch service.
- Company: Join a dynamic team focused on exceptional customer experiences.
- Benefits: Enjoy full training, a supportive team environment, and free parking.
- Why this job: Gain valuable experience while making extra income in a friendly atmosphere.
- Qualifications: Strong communication skills and basic IT knowledge are essential.
- Other info: This is a temporary position perfect for students looking to earn.
Customer Experience Partner Cheltenham £11.50 p/h Are you looking for an exciting opportunity to gain valuable work experience and make some extra income? Look no further! We are currently seeking enthusiastic individuals to join my amazing client’s team for a temporary position. Key responsibilities: Liaising with customers via telephone and email offering a friendly and professional service Taking inbound calls from customers and helping with enquiries Scheduling appointments Passing calls on to internal colleagues when necessary Ensure files are uploaded to the database. Adherence to company policies and procedures Requirements: High level of literacy and numeracy. Ability to communicate effectively at all levels. Excellent telephone manner Previous customer service experience strongly desirable Good IT literacy and working knowledge of Microsoft Office 365 programmes (Teams, Outlook) Benefits: Full training provided. Great team environment Free parking Don’t miss out on this chance to join this fantastic team! To APPLY NOW send your CV to Elina at i2i recruitment today! Our mission of ‘Making Recruitment Personal’ …
Customer Experience Partner employer: i2i Recruitment Consultancy
Contact Detail:
i2i Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Partner
✨Tip Number 1
Make sure to highlight your previous customer service experience during the interview. Share specific examples of how you handled customer inquiries and resolved issues, as this will demonstrate your ability to provide excellent service.
✨Tip Number 2
Familiarize yourself with Microsoft Office 365, especially Teams and Outlook. Being comfortable with these tools will show that you can hit the ground running and adapt quickly to the team's workflow.
✨Tip Number 3
Practice your telephone manner before the interview. Since you'll be liaising with customers over the phone, a friendly and professional tone is crucial. Consider role-playing with a friend to refine your communication skills.
✨Tip Number 4
Research the company and its values. Understanding their mission and how they approach customer service will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Customer Experience Partner
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your customer service experience and relevant skills. Emphasize your communication abilities and any previous roles that involved liaising with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention why you are interested in working as a Customer Experience Partner and how your skills align with the job requirements.
Highlight IT Skills: Since good IT literacy is required, be sure to mention your proficiency with Microsoft Office 365 programs, especially Teams and Outlook. Provide examples of how you've used these tools in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at i2i Recruitment Consultancy
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, so let your passion shine through during the interview.
✨Demonstrate Your Communication Skills
Since the role involves liaising with customers via telephone and email, be prepared to showcase your communication skills. Practice answering common customer inquiries clearly and professionally.
✨Highlight Relevant Experience
If you have previous customer service experience, be ready to discuss specific examples of how you handled customer inquiries or resolved issues. This will help demonstrate your capability for the role.
✨Familiarize Yourself with Microsoft Office 365
Since good IT literacy is required, make sure you are comfortable using Microsoft Office 365 programs like Teams and Outlook. You might be asked about your experience with these tools during the interview.
