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- Tasks: Guide clients through the claims process and manage documentation.
- Company: Join a reputable company known for strong client relationships and excellent service.
- Benefits: Enjoy hybrid working, support for industry qualifications, and 28 days annual leave.
- Why this job: Be part of a supportive team focused on professional development and client care.
- Qualifications: Understanding of insurance claims; experience in liability claims is a plus.
- Other info: Full-time hours, Monday to Friday, with opportunities for growth in Cheltenham.
The predicted salary is between 30000 - 42000 £ per year.
What’s in it for you?
- Work with a friendly, professional team
- Hybrid working options
- Support to gain industry qualifications (Cert CII)
- Opportunity to work on a variety of claims including PL, EL, and D&O
- Professional development encouraged
- Be part of a company with strong client relationships and a reputation for service
- 28 days annual leave + bank holidays
Must Have’s
- A solid understanding of Claims within Personal or Commercial Insurance, Commercial is preferable
- Ability to manage time effectively and stay organised under pressure
- Confident with numbers and insurance terminology
- Empathy - you’ll be supporting clients during difficult times
Nice to have’s
- Experience handling Liability claims (e.g. Public Liability, Employers’ Liability, D&O)
- Cert CII qualified or working towards
- Prior experience working with insurance companies or brokers
So what will you be doing?
- Acting as the key contact between clients and insurers to guide them through the claims process
- Advising clients on cover and helping review all documentation
- Keeping accurate records and files for each claim
- Liaising with sub-brokers, insurers, and agents to ensure claims are progressing
- Supporting recovery of uninsured losses where required
Helpful extras
- Monday to Friday, full-time hours, 9am - 5pm
- Based in Cheltenham - hybrid working options available
- Permanent role
- Opportunities to learn and grow in a collaborative team environment
Our mission of 'Making Recruitment Personal' also means making recruitment fair. We’re committed to reviewing every application with a sense of diversity and inclusion. We aim to personally connect with each applicant, but due to the volume of applications, this isn’t always possible. Rest assured, we will still update you on the outcome of your application.
Claims Executive employer: i2i Recruitment Consultancy
Contact Detail:
i2i Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Executive
✨Tip Number 1
Familiarise yourself with the specific types of claims mentioned in the job description, such as Public Liability, Employers’ Liability, and Directors & Officers. Understanding these areas will not only boost your confidence but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims. Attend relevant events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Brush up on your knowledge of insurance terminology and processes. Being confident with numbers and understanding the claims process will demonstrate your readiness for the role and impress potential employers.
✨Tip Number 4
Showcase your empathy and communication skills during any interactions with us. As a Claims Executive, you'll be supporting clients during challenging times, so highlighting your ability to connect with people can set you apart from other candidates.
We think you need these skills to ace Claims Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Executive. Familiarise yourself with terms like Public Liability, Employers’ Liability, and Directors & Officers (D&O) to demonstrate your knowledge in your application.
Tailor Your CV: Highlight relevant experience in insurance claims, especially if you have worked with Personal or Commercial Insurance. Emphasise any specific skills that align with the job description, such as time management and empathy.
Craft a Strong Cover Letter: Use your cover letter to explain why you are passionate about the role and how your background makes you a suitable candidate. Mention your understanding of the claims process and your ability to support clients during challenging times.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial in the insurance industry.
How to prepare for a job interview at i2i Recruitment Consultancy
✨Know Your Claims
Make sure you have a solid understanding of claims within personal or commercial insurance. Brush up on key terms and processes, especially around Public Liability, Employers’ Liability, and Directors & Officers claims, as these will likely come up during your interview.
✨Show Your Empathy
As a Claims Executive, you'll be supporting clients during difficult times. Be prepared to discuss how you've demonstrated empathy in past roles, and think of examples where you've helped clients navigate challenging situations.
✨Demonstrate Organisational Skills
Time management and organisation are crucial in this role. Be ready to share specific strategies you use to stay organised under pressure, perhaps by discussing tools or methods that help you keep track of multiple claims simultaneously.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client relationships and claims handling. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of providing excellent service.
