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- Tasks: Be the friendly face of customer service, handling calls and processing orders.
- Company: Join a rapidly expanding national distributor with a small, supportive team.
- Benefits: Enjoy free parking, product discounts, and a Monday to Friday schedule.
- Why this job: Build strong customer relationships and make a real impact in a growing company.
- Qualifications: Experience in fast-paced customer service and strong communication skills required.
- Other info: Exciting career growth opportunities in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
Whats in it for you?
- Be part of a rapidly expanding national distributor
- Join a small, friendly team
- Free Parking
- Product Discounts
- Monday-Friday
- Opportunity to build strong customer relationships
- Full-time, permanent role
Must Haves
- Previous experience in a fast paced customer service/admin role
- Strong communication skills both written and verbal
- Confident with Outlook, Excel and Word
- Previous experience liaising with 3rd parties and customers
- Ability to work as part of a small, close-knit team
- Positive, can-do attitude
Nice to haves
- Experience using Xero software
- Knowledge of booking deliveries or working in logistics
- Strong time management skills with the ability to handle multiple priorities
- Prior experience within a construction, interior design or manufacturing would be highly advantageous
So what will you be doing?
- Acting as the first point of contact for customers, transport and warehouse teams
- Answering incoming calls promptly and professionally
- Monitoring email inboxes and acknowledging all enquiries and orders
- Processing customer orders and raising sales invoices using Xero
- Working alongside all areas of the business to ensure excellent service is delivered
- Carrying out general admin and ad-hoc support tasks as needed
- Processing customer sample orders, and posting
Helpful extras
- Based in Barnwood
- Small team environment where your input makes a difference
- Growing national distributor with exciting plans for the future!!
Interested? Send your most up-to-date CV to ELLIE at i2i recruitment today!
Our mission of Making Recruitment Personal also means making recruitment fair. We are committed to reviewing every application with diversity and inclusion in mind. While we do our best to respond to everyone, if you haven't heard from us within 5 working days, please assume your application has not been successful on this occasion.
Customer Service Administrator in Gloucester employer: i2i Independent Recruitment Consultancy Ltd
Contact Detail:
i2i Independent Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Gloucester
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you apply through our website, mention something specific about the company that excites you.
✨Tip Number 2
Practice your communication skills! Since strong verbal and written communication is key for this role, consider doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your tech skills! Brush up on Outlook, Excel, and Word, and be ready to discuss how you've used them in past roles. If you have experience with Xero, make sure to highlight that too!
✨Tip Number 4
Be proactive! After applying, follow up with a friendly email to express your enthusiasm for the role. It shows initiative and keeps you on their radar. Remember, we’re all about making connections!
We think you need these skills to ace Customer Service Administrator in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in customer service and admin roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Show Off Your Communication Skills: Since strong communication is key for this role, include examples of how you've effectively communicated with customers or team members in the past. We love seeing those written and verbal skills in action!
Be Specific About Your Experience: If you've used software like Xero or have experience in logistics, make it clear! We’re keen on candidates who can hit the ground running, so any relevant experience will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our friendly team!
How to prepare for a job interview at i2i Independent Recruitment Consultancy Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your customer service skills and any relevant software like Xero. Familiarise yourself with common scenarios you might face in the role, such as handling customer queries or processing orders.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with customers or colleagues in the past, especially in a fast-paced environment.
✨Demonstrate Team Spirit
This position is all about being part of a small, close-knit team. Be ready to share experiences where you collaborated successfully with others. Highlight your positive attitude and willingness to support your teammates.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or future plans. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
