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- Tasks: Manage customer interactions and handle applications with a focus on excellent service.
- Company: Join a supportive team in a company that values work-life balance.
- Benefits: Enjoy a 4-day work week, competitive pay, and great perks like free parking and coffee.
- Why this job: Be part of a close-knit team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Work from home one day a week and enjoy birthday leave!
The predicted salary is between 23000 - 29000 £ per year.
My client operates a 4-day working week.
What's in it for you:
- Competitive benefits for pension, life insurance, and yearly leave.
- 4-day working week, 100% pay.
- Free on-site parking; exclusive deals and savings with Perk box.
- Book swapping area and free tea and coffee.
- Birthday off.
- Work from home 1 day a week.
Must Haves to be a Customer Coordinator:
- Strong communication skills, you'll be speaking to customers and businesses via phone and email.
- Team Player attitude, you'll be joining a small, trusting and close-knit team. This is key to ensure the 4-day working week can operate smoothly.
- Possess a passion for providing first-rate service and experience taking control of the client experience.
Nice to haves to be a Customer Coordinator:
- Previous experience working within financial services or an FCA regulated environment.
- Previous experience working within an office is preferred.
- Experience dealing with sensitive or confidential data and information.
Key Responsibilities:
- Handle fresh applications that come in via email or other channels.
- Manage interactions with customers and/or business partners to get more data needed to process applications.
- Ensure all accepted applications are accurately documented.
- Manage client communications by taking in and responding to inquiries via incoming mail and phone calls, translating customer requests into a solution, and recording and updating relevant systems.
Interested? Send your most up-to-date CV to GEORGIE at i2i Recruitment today!
At i2i Recruitment, our mission of Making Recruitment Personal also means making recruitment fair. We are committed to diversity, inclusion, and reviewing every application carefully. If you haven't heard back within 5 working days, please understand that your application has not been successful on this occasion.
Customer Coordinator in Gloucester employer: i2i Independent Recruitment Consultancy Ltd
Contact Detail:
i2i Independent Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Coordinator in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Coordinator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value teamwork and communication. Think of examples from your past experiences that showcase your skills in these areas, and be ready to share them.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Customer Coordinator in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Coordinator role. Highlight your strong communication skills and any relevant experience in financial services or office environments. We want to see how you can bring your unique flair to our close-knit team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for providing first-rate service and how you can contribute to our smooth 4-day working week. Keep it friendly and professional, just like us at StudySmarter!
Showcase Team Spirit: Since we’re all about teamwork, make sure to mention any experiences where you’ve worked closely with others. We love a team player who can help keep things running smoothly while having fun along the way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at i2i Independent Recruitment Consultancy Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Coordinator inside out. Familiarise yourself with the company’s values and how they align with your passion for providing first-rate service. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Communication Skills
Since strong communication is a must-have for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer interactions in the past, whether via phone or email. This will demonstrate your ability to manage client communications effectively.
✨Be a Team Player
Emphasise your team player attitude during the interview. Share experiences where you collaborated with others to achieve a common goal. Highlighting your ability to work well in a close-knit team will reassure them that you can contribute to the smooth operation of their 4-day working week.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you had to deal with sensitive information or resolve customer issues. Practising these scenarios will help you respond thoughtfully and showcase your experience in handling confidential data.
