At a Glance
- Tasks: Engage with clients and provide exceptional customer service over the phone.
- Company: Dynamic company located in beautiful Cheltenham.
- Benefits: Earn up to Β£50,000 OTE, with full training and support.
- Why this job: Join a vibrant team and boost your career in client engagement.
- Qualifications: Previous experience in customer communication is essential.
- Other info: Enjoy a modern office environment with Monday to Friday hours.
The predicted salary is between 20000 - 29000 Β£ per year.
Job Description
Client Engagement Executive
Cheltenham
Β£25,000 β Β£27,500 + fantastic earning potential
Whats in it for you:
Fantastic earning potential, of up to Β£50,000 OTE in your first year
Full training and support
Beautiful & modern central Cheltenham office
Monday to Friday office hours
Must haves to be Client Engagement Executive
Youll have had previous experience speaking with customers on the telephone β¦
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Client Engagement Specialist employer: i2i Independent Recruitment Consultancy Ltd
Contact Detail:
i2i Independent Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Client Engagement Specialist
β¨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
β¨Tip Number 2
Practice your phone skills! Since you'll be engaging with customers over the phone, try role-playing with a friend or family member. This will boost your confidence and help you sound more natural.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and even lead to referrals.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Client Engagement Specialist
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Client Engagement Specialist role. Highlight any previous experience you have in customer engagement or telephone communication, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client engagement and how your skills align with what we're looking for. Keep it friendly and professional!
Showcase Your Communication Skills: Since this role involves speaking with customers, it's essential to demonstrate your communication skills in your application. Use clear and concise language, and make sure there are no typos or errors β we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Itβs super easy, and you'll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at i2i Independent Recruitment Consultancy Ltd
β¨Know Your Customer Engagement Skills
Before the interview, brush up on your customer engagement skills. Think of specific examples from your past experiences where you successfully handled customer interactions. This will show the interviewer that you understand the role and can bring valuable skills to the table.
β¨Research the Company
Take some time to learn about the companyβs values, culture, and recent achievements. This knowledge will not only help you answer questions more effectively but also allow you to ask insightful questions, demonstrating your genuine interest in the role.
β¨Practice Common Interview Questions
Prepare for common interview questions related to client engagement. For instance, be ready to discuss how you would handle difficult customers or how you build rapport over the phone. Practising these responses will help you feel more confident during the actual interview.
β¨Dress the Part
Even if the office has a casual dress code, itβs always better to err on the side of professionalism for an interview. Choose smart-casual attire that makes you feel confident and comfortable. First impressions matter, and looking the part can set a positive tone for the conversation.