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For Companies At a Glance
- Tasks: Support clients and ensure their success with our AI-powered platform.
- Company: Exciting tech company working with top UK brands.
- Benefits: £35,000 base salary plus performance bonuses and hybrid working.
- Why this job: Join a dynamic team and help clients thrive with innovative technology.
- Qualifications: Experience in customer success or account management preferred.
- Other info: Modern office in Cheltenham with great growth potential.
The predicted salary is between 28000 - 42000 £ per year.
£35,000 basic + performance bonus
Cheltenham / Work from home Monday & Friday
The i2i Snapshot
- Working with one of the most exciting Ai powered platforms who are supporting some of the biggest brands in the UK
- Modern office space in central Cheltenham
- Opportunity to earn on top of your basic salary through growth of existing accounts and referrals (50k OTE)
- Hybrid working
Customer Success Manager in Cheltenham employer: i2i Independent Recruitment Consultancy Ltd
Contact Detail:
i2i Independent Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company you're eyeing. A friendly chat can give us insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their success.
✨Tip Number 3
Practice common interview questions with a mate. We can nail our responses and feel more confident when it’s our turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank you email can keep us on their radar and show that we’re genuinely interested in the position.
We think you need these skills to ace Customer Success Manager in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Success Manager role. Highlight any relevant achievements, especially those related to account growth and customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how you can contribute to our exciting AI-powered platform. Keep it engaging and personal.
Showcase Your Communication Skills: As a Customer Success Manager, communication is key. In your application, demonstrate your ability to convey ideas clearly and effectively. This could be through your writing style or by providing examples of past interactions with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at i2i Independent Recruitment Consultancy Ltd
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their AI-powered platform, the brands they work with, and their overall mission. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Customer Success Skills
Prepare specific examples from your past experiences that highlight your ability to manage customer relationships and drive success. Think about how you've grown accounts or handled difficult situations, as these stories will resonate well with the interviewers.
✨Ask Insightful Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Inquire about their approach to customer success and how they measure performance. This shows you're engaged and serious about the position.
✨Be Ready for Role-Playing Scenarios
As a Customer Success Manager, you might be asked to role-play a scenario where you handle a customer issue. Practice common scenarios beforehand, focusing on your communication skills and problem-solving abilities. This will help you demonstrate your fit for the role effectively.
