Brand & Customer Experience Executive

Brand & Customer Experience Executive

Full-Time No working from home possible
I.P Groups

About Us

We are a fast-growing sales and marketing organisation representing some of the UK's leading brands through customer engagement and brand experience campaigns.

Our success is built on developing great people. We believe in creating meaningful customer experiences, building strong relationships, and investing in ambitious individuals who want to grow professionally.

As our client portfolio continues to expand, we're looking for enthusiastic, people-focused individuals to join our growing team.

About the Role

As a Brand & Customer Experience Executive, you'll play a key role in representing nationally recognised brands while delivering exceptional customer experiences.

Working as part of a supportive and ambitious team, you'll build relationships, communicate brand messages, and help customers better understand products and services through engaging conversations.

This role offers the opportunity to develop highly transferable skills in communication, leadership, customer experience, and business development.

Whether you're beginning your career or looking for your next opportunity, full training and ongoing support will be provided.

What You'll Be Doing

  • Represent leading UK brands with professionalism
  • Create positive and memorable customer experiences
  • Build strong relationships through effective communication
  • Explain products, services, and current campaigns clearly
  • Work collaboratively to achieve team objectives
  • Participate in daily coaching and professional development
  • Develop leadership, presentation, and business skills

Who We're Looking For

We're looking for individuals who are:

  • Confident and personable
  • Excellent communicators
  • Positive with a strong work ethic
  • Self-motivated and eager to learn
  • Comfortable working with people
  • Looking for genuine career progression

Experience in customer service, retail, hospitality, events, sales, marketing, or any customer-facing environment is beneficial but not essential, as full training is provided.

We value attitude, ambition, and potential above previous experience.

What We Offer

  • Full training and ongoing mentoring
  • Weekly pay with performance incentives
  • Clear progression opportunities
  • Leadership development programme
  • A supportive and collaborative team environment
  • Recognition and reward programmes
  • Company events and networking opportunities
  • National and international travel opportunities
  • Merit-based progression from within

Why Join Us?

We're passionate about helping people reach their potential.

Many of our leaders began in entry-level positions and progressed through our structured development programme. We believe success should be earned through commitment, performance, and a willingness to learn.

If you're looking for an opportunity where you'll be supported, challenged, and given the chance to build a long-term career, we'd love to hear from you.

Equal Opportunities

We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from candidates of all backgrounds and experiences and believe that diversity is one of our greatest strengths.

I.P Groups

Contact Details:

I.P Groups Recruitment Team