At a Glance
- Tasks: Lead hotel operations and manage events for exceptional guest experiences.
- Company: Join I Need Staff Today Limited, a top recruitment agency in Wolverhampton.
- Benefits: Enjoy a competitive salary, full-time hours, and exciting career progression.
- Why this job: Be part of a dynamic team in a fast-paced environment with a focus on excellence.
- Qualifications: Proven experience in hospitality, strong leadership, and exceptional organisational skills required.
- Other info: Apply now to take your hospitality career to the next level!
The predicted salary is between 28800 - 48000 £ per year.
Are you an experienced hospitality professional with a passion for delivering exceptional service? Do you thrive in a fast-paced environment and have a proven track record of managing teams and events to the highest standard? We are I Need Staff Today Limited, a recruitment agency based in Wolverhampton, and we are representing our prestigious client, the leading hospitality operator in the city, in their search for a dynamic Operations Manager. This is an exciting opportunity for a driven individual with expertise in weddings, events, and hotel operations to play a key role in the continued success and growth of a highly regarded establishment.
Key Responsibilities:
- Oversee the day-to-day operations of the hotel and event spaces, ensuring exceptional guest experiences.
- Manage and coordinate a busy diary of weddings, corporate functions, and hospitality events.
- Lead, motivate, and develop a high-performing team, fostering a culture of excellence.
- Implement strategies to enhance operational efficiency and drive revenue growth.
- Maintain impeccable attention to detail, ensuring all events run seamlessly.
- Deliver unparalleled customer service, upholding the venue's reputation as the best in the area.
About You:
- Proven experience in hotel and hospitality operations, with a strong background in events and weddings.
- A results-driven leader with a passion for delivering excellence.
- Exceptional organisational and diary management skills in a high-pressure environment.
- Strong team leadership abilities, with a focus on staff development and engagement.
- A self-motivated, proactive approach, with an eye for detail and continuous improvement.
What's on Offer?
- A competitive salary of £40,000+ plus company perks.
- Full-time (40+ hours per week).
- The chance to work with a market-leading hospitality provider.
- A dynamic, fast-paced work environment with exciting career progression opportunities.
If you're ready to take the next step in your hospitality career with an organisation that values expertise and innovation, we'd love to hear from you! Apply now and be part of something exceptional!
Operations Manager Hotel & Hospitality in Wolverhampton employer: I Need Staff Today Limited
Contact Detail:
I Need Staff Today Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager Hotel & Hospitality in Wolverhampton
✨Tip Number 1
Network within the hospitality industry in Wolverhampton. Attend local events, join relevant groups on social media, and connect with professionals who work in hotels and event management. This can help you learn about unadvertised opportunities and get referrals.
✨Tip Number 2
Research the leading hospitality operators in Wolverhampton. Familiarise yourself with their services, values, and recent achievements. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and events in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your leadership skills and ability to deliver exceptional service.
✨Tip Number 4
Stay updated on the latest trends in the hospitality industry, especially regarding customer service and event management. Being knowledgeable about current best practices will allow you to suggest innovative ideas during your interview, making you a more attractive candidate.
We think you need these skills to ace Operations Manager Hotel & Hospitality in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hotel and hospitality operations, particularly focusing on your achievements in managing events and leading teams. Use specific examples to demonstrate your results-driven approach.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service and your ability to thrive in fast-paced environments. Mention your leadership skills and how you can contribute to the success of the establishment.
Highlight Relevant Experience: In your application, emphasise your proven track record in managing weddings, corporate functions, and other hospitality events. Detail any strategies you've implemented that enhanced operational efficiency or drove revenue growth.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at I Need Staff Today Limited
✨Showcase Your Experience
Be prepared to discuss your previous roles in hotel and hospitality operations. Highlight specific examples of how you've successfully managed events, particularly weddings and corporate functions, as this will demonstrate your expertise and suitability for the role.
✨Demonstrate Leadership Skills
Since the role requires leading a team, be ready to share your leadership philosophy. Discuss how you motivate and develop your team, and provide examples of how you've fostered a culture of excellence in past positions.
✨Emphasise Attention to Detail
Attention to detail is crucial in hospitality. Prepare to give examples of how you've ensured seamless event execution and exceptional guest experiences. This will show that you understand the importance of maintaining high standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about challenges you've faced in previous roles and how you overcame them, especially in managing busy diaries and operational efficiency.