At a Glance
- Tasks: Coordinate engineer call-outs and service visits for commercial vehicle customers across the UK.
- Company: Join a dynamic recruitment agency with a focus on customer service excellence.
- Benefits: Competitive salary of £28,000 per annum and full-time permanent position.
- Other info: Fast-paced environment with opportunities to grow your planning and coordination skills.
- Why this job: Be the key link between engineers and customers, making a real difference in service delivery.
- Qualifications: Experience in scheduling or administrative roles and strong Microsoft Office skills.
The predicted salary is between 28000 - 28000 £ per year.
SERVICE SCHEDULER Full-Time | £28,000 per annum I Need Staff Today Limited , a recruitment agency based in Codsall, is recruiting on behalf of our client for an experienced and organised Service Scheduler to join their team.
This is an excellent opportunity for someone with strong administrative, planning, and customer service skills who enjoys working in a fast-paced environment and coordinating multiple priorities.
The Role As a Service Scheduler, you will be responsible for coordinating engineer call-outs and service visits for commercial vehicle customers across the UK.
You will plan engineer workloads, schedule service appointments, and help ensure customer issues are resolved within agreed service levels.
Key Responsibilities Schedule and dispatch field service engineers to customer locations across the UK.
Respond to service requests and breakdowns, ensuring work is prioritised appropriately.
Liaise with customers, fleet operators, transport managers, and drivers to arrange appointments and provide updates.
Monitor engineer progress and adjust schedules as required to accommodate delays, emergencies, and additional work.
Support the achievement of agreed service levels and customer expectations.
Create and manage service jobs using internal scheduling systems.
Work closely with engineers, technical teams, warehouse staff, and management to support successful job completion.
Escalate service-related issues where appropriate.
Skills & Experience Previous experience in a scheduling, planning, dispatch, service coordination, or administrative role.
Strong working knowledge of Microsoft Office applications, particularly Excel, Outlook, and Word.
Excellent telephone manner and written communication skills.
Experience using service management systems such as Big Change, Sage, or similar platforms would be advantageous.
Salary & Hours Full-Time Permanent Position
Salary: £28,000 per annum Standard working hours to be discussed during the recruitment process.
Electrical Planner in London employer: I Need Staff Today Limited
Join a forward-thinking renewable energy business in the West Midlands, where your expertise as a Solar PV & Battery Installer / Team Leader will be valued and rewarded. With a strong commitment to employee growth, ongoing training, and a supportive work culture, you'll have the opportunity to lead installation teams while contributing to a sustainable future. Enjoy competitive benefits including a company van, fuel card, and career progression opportunities in a stable and inclusive environment.
Contact Details:
I Need Staff Today Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Electrical Planner in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like I Need Staff Today Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at I Need Staff Today Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like I Need Staff Today Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Electrical Planner in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to I Need Staff Today Limited:This is your chance to really connect with the team at I Need Staff Today Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at I Need Staff Today Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with I Need Staff Today Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show I Need Staff Today Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at I Need Staff Today Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
