At a Glance
- Tasks: Manage international orders and support the sales team in a dynamic homewares brand.
- Company: Join a premium, design-led homewares brand focused on sustainability and quality.
- Benefits: Competitive salary, bonus opportunities, and a hybrid work model.
- Other info: Exciting growth opportunities in a friendly, adaptable environment.
- Why this job: Be part of a close-knit team making a positive impact in the homewares industry.
- Qualifications: 2+ years in sales support, fluent English, and strong MS Office skills.
The predicted salary is between 35000 - 37000 £ per year.
London / Hybrid (London 3 days) £35,000 - £37,000 + bonus
Our client is a premium, design-led homewares brand with a strong reputation for beautifully considered, functional products. Sustainability and ethical sourcing sit at the heart of everything they do, and they've built a loyal following among consumers who care about quality, longevity and conscious living. The business has enjoyed strong, consistent growth in recent years and continues to scale across multiple sales channels and territories, both in the UK and internationally. They're a close-knit, entrepreneurial team who genuinely care about the products they make and the impact they have, and they're looking for someone who shares that mindset to join them at an exciting stage of growth.
THE ROLE
This is a great opportunity for a detail-oriented sales administrator to join a growing, design-focused business. You'll join a small sales support team, each covering different territories, with this role primarily focused on international distributor accounts and UK trade customers, with some cover for colleagues during holiday periods.
KEY RESPONSIBILITIES
- Oversee the order management process, primarily for international distributor customers with support for UK trade accounts
- Support the sales team with corporate and gifting order fulfilment during busier seasonal periods
- Manage the full order process (input through to fulfilment and invoicing) using the company's ERP systems
- Liaise directly with trade customers on pricing, case pack sizes, account set up, and delivery queries
- Respond to trade customer requests for images, samples, online content and product info
- Work closely with the sales management team to understand key customer needs
- Maintain awareness of order status, inventory, and customer information across the company's systems
- Keep distributor and pricing information up to date across internal systems
- Provide occasional customer service cover for other trade sales channels
- Get involved in sales projects such as prospecting, online research, customer audits, and promotional mailings
- Build strong product knowledge to advise customers proactively on range and sell-out
SKILLS AND EXPERIENCE
- Ideally 2+ years' experience in a sales office processing B2B orders, ideally to international customers
- Fluent English essential
- Experience using an ERP system to manage trade orders
- Strong MS Office skills (Excel, Word, PowerPoint)
- Excellent written and verbal communication, with the ability to write accurately and in an engaging brand-appropriate style
- Great telephone manner
- A genuine interest in process and systems, with strong attention to detail
- An interest in environmental/ecological issues and in design-led, premium products
- Friendly, easy-going, adaptable, and able to stay calm under pressure
- Graduate calibre, keen to grow with the business as it scales
Sales Support Executive - premium homewares employer: I Love My Job Ltd.
Join a well-established consumer products brand in London that prides itself on its diverse gifting, home, and lifestyle portfolio. As a Buyer, you'll thrive in a dynamic work culture that values collaboration and innovation, with ample opportunities for professional growth and development. Enjoy the unique advantage of working directly with global suppliers while being part of a team that champions diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive - premium homewares
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Executive - premium homewares at I Love My Job Ltd., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including I Love My Job Ltd.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Executive - premium homewares. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Executive - premium homewares
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for I Love My Job Ltd.:When writing your cover letter, make sure to tailor your message specifically for I Love My Job Ltd.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at I Love My Job Ltd.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show I Love My Job Ltd. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show I Love My Job Ltd. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with I Love My Job Ltd.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
