Key Account Support, wholesale (REF 1268)
Key Account Support, wholesale (REF 1268)

Key Account Support, wholesale (REF 1268)

City of London Full-Time 30000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Key Account Managers and coordinate orders while building strong client relationships.
  • Company: Join a successful design-led brand with a vibrant and creative team.
  • Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
  • Why this job: Step into a dynamic role and make an impact in a fun, growing brand.
  • Qualifications: Experience in sales support or account management, with strong communication skills.
  • Other info: Diversity and inclusion are valued; all backgrounds encouraged to apply.

The predicted salary is between 30000 - 35000 £ per year.

Overview

£30,000 – £35,000, depending on experience • London hybrid

We’re delighted to be working with a successful design-led brand known for its beautifully crafted products that feature in leading retailers across the globe. They’re now looking for a Key Account Support to join their dynamic head office team.

This is an exciting opportunity to step into a more senior support role within the sales team, where you’ll not only be coordinating orders and processes but also building direct relationships with key retail accounts in the UK, Europe, and the US. The team is vibrant, collaborative, and full of creative energy, and they’re looking for someone equally enthusiastic, highly organised, and proactive.

If you’re experienced in operations, sales support or account coordination role and are looking for your next step within a fun and growing brand, we’d love to hear from you.

Responsibilities

  • Support and work closely with the Key Account Managers to grow major retail and wholesale accounts
  • Take ownership of wholesale order processing and day-to-day retailer communication
  • Liaise directly with retail buyers and customers, managing queries, delivery updates, and product info
  • Build and maintain strong client relationships with a customer first mindset
  • Work collaboratively with logistics to ensure smooth delivery and stock accuracy
  • Maintain and update retail portals and CRM systems with precision
  • Produce detailed sales reports and analyse data to support growth strategies
  • Support the planning and execution of international trade shows and events
  • Contribute to continuous improvement of sales operations and customer service standards

Skills & Experience

  • Experience in a sales support, customer service or account management role (experience with retail/wholesale clients a big plus)
  • A confident communicator who enjoys working directly with clients and external stakeholders
  • Highly organised with excellent attention to detail and a proactive, solutions focused mindset
  • Commercially aware and keen to contribute to team growth and success
  • Strong systems skills (Microsoft Office, CRM tools), and comfortable learning new platforms
  • Sociable with a good sense of humour!

Diversity & Inclusion: ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities.

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Key Account Support, wholesale (REF 1268) employer: I Love My Job Ltd.

Join a vibrant and creative team at a leading design-led brand in London, where your role as Key Account Support will not only enhance your career but also allow you to build meaningful relationships with key retail accounts across the globe. With a strong emphasis on collaboration, employee growth, and a fun work culture, this company offers a supportive environment that values diversity and encourages innovative thinking, making it an excellent employer for those seeking a rewarding career in sales support.
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Contact Detail:

I Love My Job Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Support, wholesale (REF 1268)

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Key Account Support role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely excited about their brand and ready to contribute to their success.

✨Tip Number 3

Practice your communication skills! Since this role involves liaising with retail buyers and customers, being able to articulate your thoughts clearly and confidently will set you apart from the competition.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our vibrant team.

We think you need these skills to ace Key Account Support, wholesale (REF 1268)

Sales Support
Account Management
Customer Service
Order Processing
Client Relationship Management
Communication Skills
Attention to Detail
Proactive Mindset
Commercial Awareness
Microsoft Office
CRM Tools
Data Analysis
Collaboration
Event Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales support or account management experience, especially if you've worked with retail or wholesale clients before. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the brand. Mention specific experiences that demonstrate your organisational skills and proactive mindset. Remember, we love a good sense of humour, so let your personality come through!

Showcase Your Communication Skills: Since this role involves liaising with key retail accounts, it's crucial to demonstrate your communication prowess. Whether it's in your CV, cover letter, or any additional documents, make sure to highlight examples where you've successfully managed client relationships or resolved queries.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our vibrant team at StudySmarter!

How to prepare for a job interview at I Love My Job Ltd.

✨Know the Brand Inside Out

Before your interview, take some time to research the design-led brand thoroughly. Understand their products, values, and market position. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Showcase Your Organisational Skills

As a Key Account Support, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how your attention to detail has positively impacted your previous roles.

✨Prepare for Client Interaction Scenarios

Since the role involves liaising with retail buyers and managing queries, think of potential scenarios you might face. Practice how you would handle difficult situations or customer complaints, demonstrating your proactive and solutions-focused mindset.

✨Bring Data to the Table

The job requires producing detailed sales reports and analysing data. Be ready to discuss any relevant experience you have with data analysis or reporting. If possible, bring examples of reports you've created in the past to showcase your skills.

Key Account Support, wholesale (REF 1268)
I Love My Job Ltd.
Location: City of London
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  • Key Account Support, wholesale (REF 1268)

    City of London
    Full-Time
    30000 - 35000 £ / year (est.)
  • I

    I Love My Job Ltd.

    50-100
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