At a Glance
- Tasks: Build meaningful relationships and guide customers through their development journey.
- Company: Purpose-led professional development organisation known for excellence and innovation.
- Benefits: Competitive salary, remote work, and a supportive team environment.
- Other info: Join a dynamic team with opportunities for personal and professional development.
- Why this job: Make a real impact by helping others find the right programmes for their growth.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 32000 - 35000 £ per year.
£32,000 - £35,000 DOE Full-time Remote We’re recruiting on behalf of a highly regarded, purpose-led professional development organisation with a strong reputation for excellence, innovation and integrity.
They’re now looking for a Client Relationship Manager to join their team - someone who will be at the heart of their customer experience, building meaningful relationships and helping existing and potential customers find the right programmes for their development journey.
This is a consultative, relationship-led role - not hard selling.
You’ll help customers navigate a rich portfolio of programmes and services, supporting them to make informed decisions and building lasting partnerships along the way.
Key
Responsibilities: Deliver a warm, professional and high-quality customer experience across every stage of the customer journey.
Respond promptly to all programme and course leads - including brochure downloads, enquiries, application forms, discovery calls, open events and online chat.
Take customer appointments and discovery conversations, helping people find the right programmes, workshops or services for their needs.
Build in-depth familiarity with the full programme portfolio to enable confident, consultative conversations across open programmes, alumni pathways and B2B activit...
Client Relationship Manager employer: I Love My Job Ltd.
Join a well-established consumer products brand in London that prides itself on its diverse gifting, home, and lifestyle portfolio. As a Buyer, you'll thrive in a dynamic work culture that values collaboration and innovation, with ample opportunities for professional growth and development. Enjoy the unique advantage of working directly with global suppliers while being part of a team that champions diversity and inclusion.
