Junior Operations Manager (3488066) in City of London

• £30,000 – £40,000 DOE
• London

A market-leading luxury brand who supply their sustainable, design-led products to discerning clients worldwide are looking for a hands‑on and proactive Junior Operations Manager to join their London team.

You will have end‑to‑end involvement across supplier management, sourcing, logistics, inventory management, and fulfilment. This is a fantastic opportunity to work across the operations, supply chain and logistics functions of this creative and fast‑growing business, optimising efficiencies and driving excellence to support their continued growth and expansion.

If you are a solutions‑focused Junior Operations Manager who thrives in an entrepreneurial environment, has experience working with high‑end product, and has a background working with an international customer base, we’d love to hear from you.

Key Responsibilities

• Manage of the end‑to‑end operations and supply chain for the business across supply chain, fulfilment, inventory management, and international & domestic logistics
• Ensure swift and cost effective delivery to both domestic and international clients, providing a first class service at all times
• Build strong relationships with warehouse and shipping partners to streamline distribution, championing communication and operational alignment
• Ensure inventory and stock availability is optimised across the business
• Work with freight partners, customs clearance paperwork, tariffs, etc, to ensure swift, accurate, and cost‑effective shipping solutions
• Act as the operational link between production, sales, and third‑party logistics providers, ensuring strong alignment across the board
• Involvement with product compliance across both UK and international regulations, including GPSR, FSC compliance, plastic tax, etc
• Manage the operational performance metrics, developing and tracking KPIs that drive continuous improvement
• Take a proactive, hands‑on approach to resolving challenges and improving processes

What You’ll Bring

• Solid experience in operations, logistics, or supply chain within a product‑based business,preferably within categories such as homewares or lifestyle products
• Good knowledge of both production and inventory management
• Experience across international fulfilment and compliance, including exports and regulatory changes
• Excellent interpersonal and communication skills, with the ability to work effectively with cross‑functional teams and communicate clearly at all levels
• A proactive problem solver with the ability to foresee problems and propose solutions
• A passion for quality and delivering customer satisfaction
• A strategic mindset with the ability to balance big‑picture thinking and hands‑on execution
• Highly organised with a process‑driven approach and strong attention to detail
• Confident using Excel, CRM platforms, and supply chain tools
• Experience in a scaling or SME business where agility and adaptability are essential

Diversity & Inclusion

ILMJ is committed to building an inclusive team. We welcome applications from individuals of all backgrounds, identities, and experiences.