Erp Systems Officer (Business Analyst) (Admin and Clerical) in Stafford

Job Title: Erp Systems Officer (Business Analyst) (Admin and Clerical)

Location: Tipping Street, Stafford, ST16 2DH

Contract duration: 2+ Months

Working Hours: 37 hours per week

Start Date: ASAP

Pay Rate: PAYE £ 20.29 per hour

Job Ref: 5303878

Job Responsibilities

• Support the delivery and development of ERP systems and processes, with a particular focus on the HR and Payroll workstream.
• Analyse business requirements and translate them into effective system, process and reporting solutions.
• Progress reporting requirements and integrations across HR and Payroll systems, ensuring accurate and reliable data flows.
• Gather, document and validate business, functional, data and system requirements with key stakeholders.
• Analyse existing processes and identify opportunities for improvement, automation and greater system efficiency.
• Support the design, development, testing and implementation of ERP system changes and integrations.
• Work with technical teams, HR, Payroll and business stakeholders to resolve system, data and integration issues.
• Develop and maintain process maps, requirements documentation, data mappings, user stories and acceptance criteria where required.
• Support system and integration testing, including test scenarios, defect identification, resolution and validation.
• Investigate data discrepancies and reporting issues, ensuring information is accurate, complete and fit for purpose.
• Produce clear reports, analysis and documentation to support project decisions and business requirements.
• Monitor progress against agreed requirements, deliverables and timescales, escalating risks or issues appropriately.
• Maintain accurate records and documentation in accordance with Council policies, data protection and information governance requirements.
• Contribute to continuous improvement and successful delivery of ERP, HR and Payroll transformation initiatives.

Person Specification

• Proven experience working as a Business Analyst, Systems Analyst, ERP Systems Officer or in a similar systems-focused role.
• Strong experience supporting HR and Payroll systems, ERP implementations or related business transformation projects.
• Demonstrable experience progressing reporting requirements and system integrations, particularly within HR and Payroll environments.
• Strong business analysis skills, including requirements gathering, analysis, documentation and validation.
• Experience analysing business processes and translating requirements into practical system solutions.
• Understanding of system integrations, data flows, interfaces and data mapping.
• Experience supporting system testing, UAT, defect management and implementation activities.
• Strong analytical and problem-solving skills, with the ability to investigate complex system and data issues.
• Ability to work effectively with technical teams and non-technical stakeholders.
• Strong communication and stakeholder management skills, with the ability to explain technical or system-related information clearly.
• Excellent attention to detail, particularly when working with payroll, employee and other sensitive data.
• Strong organisational skills and the ability to manage competing priorities and deadlines.
• Ability to produce accurate reports, process documentation and business analysis outputs.
• Good understanding of data protection, confidentiality and information governance.
• Proficient IT skills and confidence working with business systems, reporting tools and data.
• Ability to work independently while contributing effectively to a wider project or delivery team.
• Experience within a local authority or public sector environment is desirable.

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