At a Glance
- Tasks: Lead ICT service delivery, monitor SLAs, and drive digital transformation.
- Company: Public-sector organisation in Leicestershire with a focus on innovation.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Temporary contract with potential for long-term opportunities.
- Why this job: Make a real difference in ICT services while enjoying flexibility and impact.
- Qualifications: Experience in ICT service management and strong leadership skills.
The predicted salary is between 49786 - 60850 £ per year.
i-Jobs is seeking an ICT Service Delivery Manager (IT) to lead the day-to-day delivery of ICT services at a public-sector style organisation in Leicestershire, UK.
Hybrid work is available, with three in-office days and two remote days, starting ASAP on a temporary 78-week contract.
You will monitor SLAs/KPIs, manage ICT suppliers, drive service improvements, and contribute to digital transformation while ensuring governance, risk, and cyber security standards are upheld.
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ICT Service Delivery Lead – Hybrid & Transformation in Loughborough employer: i-Jobs
i-jobs is an exceptional employer that values collaboration and community impact, making it a rewarding place to work for those passionate about environmental services. With a strong focus on employee growth and development, the company offers a supportive work culture where innovative ideas are encouraged, and team members can thrive in their roles. Located in Liverpool, employees benefit from a vibrant city atmosphere while contributing to meaningful improvements within the council.
