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- Tasks: Provide technical support for desktop systems and troubleshoot software and hardware issues.
- Company: Join a dynamic IT team in a collaborative environment.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Make a real difference by supporting users and enhancing their IT experience.
- Qualifications: Experience in desktop support and strong knowledge of Windows and Microsoft Office.
- Other info: Great chance to work on exciting IT projects and develop your skills.
The predicted salary is between 13 - 16 £ per hour.
Location: Po Box 500, Middlesbrough, TS1 9FU
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon to Fri 37 Hours Per Week
Pay Rate: £16.08 Per Hour
Job Responsibilities:
- Provide technical support and troubleshooting for desktop systems, software, and hardware.
- Install, configure, and maintain operating systems and applications.
- Manage and resolve incidents and service requests in a timely manner.
- Collaborate with other IT teams to ensure seamless integration and support of IT services.
- Maintain accurate documentation of system configurations, processes, and procedures.
- Ensure compliance with company policies and security standards.
- Participate in IT projects and initiatives as required.
- Provide training and guidance to end-users to enhance their understanding of IT systems.
Person Specifications:
Must Have:
- Proven experience in a desktop support or similar IT support role.
- Strong knowledge of Windows operating systems and Microsoft Office Suite.
- Excellent problem‐solving and communication skills.
- Ability to work independently and as part of a team.
- Right to work in the UK and all necessary documentation to verify this.
- Two written employment references, including one from the most recent employer covering at least six months.
- Fit for work/medical clearances and criminal convictions declaration.
Nice to Have:
- Experience working in a public sector or council environment.
- Familiarity with NEPO processes and compliance requirements.
- Relevant IT certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar.
Ict Desktop Engineer (Information Technology) in London employer: i-Jobs
Contact Detail:
i-Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ict Desktop Engineer (Information Technology) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about desktop support roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by brushing up on common technical questions related to Windows OS and Microsoft Office. We recommend practising with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your hands-on experience and ability to think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Ict Desktop Engineer (Information Technology) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in desktop support and IT roles. Use keywords from the job description to show we’re a perfect match for each other!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've tackled technical issues or collaborated with teams, and let us know why you want to join StudySmarter.
Show Off Your Skills: Don’t forget to mention your knowledge of Windows operating systems and Microsoft Office Suite. We love seeing problem-solving skills in action, so include any relevant experiences that showcase this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at i-Jobs
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows operating systems and the Microsoft Office Suite. Be ready to discuss specific troubleshooting scenarios you've encountered in previous roles, as this will show your practical experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to successful outcomes.
✨Communicate Clearly
Since excellent communication skills are a must-have for this role, practice explaining complex IT concepts in simple terms. This will demonstrate your ability to train and guide end-users effectively.
✨Research the Company Culture
Familiarise yourself with the company’s values and any recent projects or initiatives they’ve undertaken. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
