Customer Administration Officer

Customer Administration Officer\\n\\nLocation: 1 Hillman Street, E8  1DY\\n\\nStart Date: ASAP\\n\\nContract Duration: 4+ Months\\n\\nWorking Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week\\n\\nPay Rate: £ 20.86 per hour \\n\\nJob Ref: RQ(phone number removed)\\n\\nResponsibilities\\n\\nWe are seeking a dedicated professional to provide comprehensive administrative support within the Tenancy and Leasehold Service Division. The successful candidate will:\\n\\nSupport Neighbourhood and Housing Services within the London Borough of Hackney.\\n\\t\\nPerform general financial administration and personnel recruitment organization.\\n\\t\\nHandle administration, minute taking, and allocation of external correspondence, complaints, and service requests.\\n\\t\\nProcess and issue essential user estate parking permits, maintaining confidentiality.\\n\\t\\nDeliver high standards of customer care and strive to improve customer satisfaction.\\n\\nPerson Specification\\n\\nThe ideal candidate will possess the following attributes and skills:\\n\\nAbility to work efficiently in a pressurized, fast-paced Customer Services environment.\\n\\t\\nFlexible approach to work with effective planning and prioritization skills to meet tight deadlines.\\n\\t\\nCommitment to maintaining high levels of customer service and promoting the Council’s Equal Opportunities policies.\\n\\t\\nIn-depth knowledge and experience with Microsoft Office Applications, especially Word, Excel, and Google Mail.\\n\\t\\nExtensive experience in minute taking.\\n\\t\\nGood understanding of budget and financial systems.\\n\\nDISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed