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- Tasks: Patrol streets, check parking meters, and issue Penalty Charge Notices.
- Company: Join a dedicated team ensuring public compliance with parking regulations.
- Benefits: Earn £14.00 per hour with potential for contract extension.
- Why this job: Gain valuable experience in enforcement while helping your community.
- Qualifications: City and Guilds Level 2 Award for Parking Enforcement Officers preferred.
- Other info: Work Monday to Friday, 09:00 AM - 05:00 PM in a supportive environment.
Job Opportunity: Civil Enforcement Officer – Temporary Contract Position: Civil Enforcement Officer Contract Duration: ASAP – 4 Month Contract, With the possibility of an extension. Working Hours: 37 hours per week, Monday to Friday, 09:00 AM – 05:00 PM Pay Rate: £14.00 per hour (PAYE) Location: AL3 5EB Role Overview: * Patrol streets and car parks. * Check parking meters and car park equipment. * Report defective signs and road markings. * Check parking tickets and issue Penalty Charge Notices (PCNs) * Advise the public on parking regulations. Key Responsibilities: To ensure markings and signs of restrictions are of an adequate standard to ensure effective enforcement, recording, and reporting defects as appropriate. To maintain accurate records of enforcement action take To deal with members of the public politely, firmly, and fairly. Always wear the approved uniform on duty and maintain a smart appearance. To operate on a rota system as allocated by the Parking Services Manager. To use office technology as requested. To advise the public about inquiries concerning parking matters. Ensure that Corporate and Departmental Health and Safety policies are implemented at all times and raise any concerns regarding their operation, or any other Health and Safety matters, with the appropriate line manager. To carry out other duties as appropriate to the grading of the post as required by management. To carry out all duties and responsibilities by the Council’s corporate procedures on Equal Opportunities and Customer Care. To carry out camera enforcement duties of contraventions using approved CCTV equipment.Skills and Requirements: City and Guilds Level 2 Award for Parking Enforcement Officers (or equivalent) Knowledge of current Road Traffic Legislation in respect of parking. The ability to remain polite with members of the public whilst firmly enforcing waiting and loading regulations and enforcement of permitted parking places. Good communication skills both written and oral. Understanding of and a commitment to Customer Care. Able to operate a portable computer. Able to work as a member of a team. Able to work on own initiative. Knowledge or willingness to work in an enforcement role. Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy you’re applying
Civil Enforcement Officer employer: i-Jobs
Contact Detail:
i-Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer
✨Tip Number 1
Familiarize yourself with the current Road Traffic Legislation related to parking. This knowledge will not only help you in the role but also demonstrate your commitment and understanding during the interview process.
✨Tip Number 2
Practice your communication skills, especially how to handle difficult conversations with the public. Being able to remain polite yet firm is crucial for this position, so consider role-playing scenarios with a friend.
✨Tip Number 3
Make sure you understand the importance of customer care in this role. Think of examples from your past experiences where you successfully dealt with customer inquiries or complaints, as these will be valuable to share during your discussions.
✨Tip Number 4
Get comfortable with using office technology, particularly portable computers. If you're not already familiar, consider taking a quick online course to boost your confidence in using such devices effectively.
We think you need these skills to ace Civil Enforcement Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Civil Enforcement Officer position. Understand the key responsibilities and skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in enforcement roles or customer service. Mention specific instances where you dealt with the public or enforced regulations effectively.
Showcase Communication Skills: Since good communication is essential for this role, provide examples of how you've successfully communicated with the public in past positions. This could be through written reports or verbal interactions.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at i-Jobs
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Civil Enforcement Officer. Be prepared to discuss how you would patrol streets, check parking meters, and issue Penalty Charge Notices. Showing that you are familiar with these tasks will demonstrate your readiness for the role.
✨Demonstrate Communication Skills
Since good communication is essential in this role, think of examples where you've effectively dealt with the public. Be ready to explain how you would handle difficult situations while remaining polite and firm, as this is crucial for enforcing regulations.
✨Familiarize Yourself with Legislation
Brush up on current Road Traffic Legislation related to parking. Being knowledgeable about the laws will not only help you answer questions confidently but also show your commitment to the role and its requirements.
✨Dress the Part
Since maintaining a smart appearance is part of the job, dress professionally for the interview. This shows that you take the role seriously and understand the importance of representing the organization well.
