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- Tasks: Provide top-notch admin support and manage data for a smooth-running department.
- Company: Join a dynamic council team dedicated to serving the community effectively.
- Benefits: Enjoy a competitive pay rate of £12.21 per hour and potential contract extension.
- Why this job: Gain valuable experience in a supportive environment while making a real impact.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Full-time role, Monday to Friday, with opportunities for growth and development.
Location: LL13 8BG
Start Date: ASAP
Contract Duration: 1 Month Contract, with the possibility of an extension
Working Hours: Full Time, 37 Hours Per Week, Mon - Fri
Pay Rate: £12.21 Per Hour
About the role:
To provide high-quality administrative and business support to ensure the smooth and efficient running of the department. The role involves data management, communication with internal and external stakeholders, and various administrative duties that contribute to the overall effectiveness of Council services.
Key responsibilities:
- Act as the first point of contact for internal and external queries via telephone, email, or in person, offering excellent customer service in accordance with departmental standards.
- Accurately input, retrieve, and present data using both manual and electronic systems; support reporting needs for management.
- Develop and maintain local spreadsheets, databases, and records in line with manager direction, meeting regular reporting deadlines.
- Provide reception cover, signposting visitors, customers, and external agencies to appropriate contacts or services.
- Maintain and distribute up-to-date service information to staff, partners, and service users as required.
- Organise and manage filing systems, including the setup and maintenance of physical and electronic files; ensure archiving and retrieval processes are followed correctly.
Business Support Assistant employer: i-Jobs
Contact Detail:
i-Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant
✨Tip Number 1
Familiarise yourself with the specific administrative tools and software commonly used in business support roles. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've effectively handled queries or complaints in previous roles. This will show that you can maintain a high standard of service, which is crucial for this position.
✨Tip Number 3
Research the organisation's structure and key stakeholders. Understanding who you would be working with and how the department fits into the larger council framework can help you tailor your responses in interviews.
✨Tip Number 4
Prepare to discuss your experience with data management and reporting. Be ready to explain how you've organised and maintained records in the past, as this is a key responsibility of the role.
We think you need these skills to ace Business Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Business Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Emphasise your data management skills and any customer service experience, as these are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Provide specific examples of how you have successfully handled similar responsibilities in the past, such as managing data or providing excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a Business Support Assistant.
How to prepare for a job interview at i-Jobs
✨Showcase Your Customer Service Skills
As a Business Support Assistant, you'll be the first point of contact for queries. Prepare examples of how you've provided excellent customer service in previous roles, highlighting your communication skills and ability to handle difficult situations.
✨Demonstrate Data Management Proficiency
Since the role involves data management, be ready to discuss your experience with data entry, spreadsheets, and databases. Mention any specific software you are familiar with, and consider bringing examples of reports or data presentations you've created.
✨Understand the Importance of Organisation
The job requires managing filing systems and maintaining records. Be prepared to talk about your organisational skills and methods you use to keep information structured and accessible. You might even want to share a system that has worked well for you in the past.
✨Research the Council's Services
Familiarise yourself with the services offered by the council and any recent initiatives. This knowledge will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the organisation.
