At a Glance
- Tasks: Assess and process claims for revenues and benefits while ensuring compliance.
- Company: Join a supportive team at the Town Hall, dedicated to helping the community.
- Benefits: Enjoy a competitive pay rate of £15.70 and flexible working hours.
- Why this job: Make a real impact by helping claimants navigate their benefits with empathy and professionalism.
- Qualifications: Experience in benefits assessment, strong analytical skills, and excellent communication are essential.
- Other info: This is a 3+ month contract role with opportunities for personal growth.
Location: Town Hall, CV11 5AA
Contract: 3+ Months
Pay Rate: £15.70
Working Hours: 37 Working Hours Per Week
Responsibilities:
- The successful candidate will be responsible for assessing and processing claims related to revenues and benefits.
- This includes evaluating applications, determining eligibility, and ensuring compliance with relevant regulations and guidelines.
- The role requires accurate data entry and management, along with maintaining confidentiality and safeguarding sensitive information.
- Additionally, the candidate will be expected to provide excellent customer service, offering guidance and support to claimants throughout the assessment process.
Person Specification:
- Proven experience in benefits assessment and processing.
- Strong analytical skills with attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to work independently and manage time effectively.
- Proficient in using relevant software and systems for data entry and management.
- Commitment to maintaining confidentiality and data protection standards.
- Ability to handle sensitive situations with professionalism and empathy.
Benefits Assessor (Revenues and Benefits) employer: i-Jobs
Contact Detail:
i-Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Assessor (Revenues and Benefits)
✨Tip Number 1
Familiarise yourself with the relevant regulations and guidelines related to benefits assessment. Understanding the legal framework will not only boost your confidence but also demonstrate your commitment to compliance during interviews.
✨Tip Number 2
Brush up on your analytical skills by practising data entry and management tasks. Being proficient in these areas is crucial for the role, and showcasing your ability to handle data accurately can set you apart from other candidates.
✨Tip Number 3
Prepare for potential interview questions by thinking about how you would handle sensitive situations with claimants. Demonstrating empathy and professionalism in your responses will highlight your suitability for the role.
✨Tip Number 4
Network with professionals already working in benefits assessment. Engaging with them can provide valuable insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Benefits Assessor (Revenues and Benefits)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in benefits assessment and processing. Use specific examples that demonstrate your analytical skills and attention to detail, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills. Explain why you are interested in the Benefits Assessor position and how your background aligns with the responsibilities outlined in the job description.
Highlight Relevant Software Skills: Mention any relevant software or systems you have used for data entry and management. This will show that you are proficient and ready to handle the technical aspects of the job.
Demonstrate Customer Service Experience: Include examples of how you have provided excellent customer service in previous roles. This is important as the position requires offering guidance and support to claimants throughout the assessment process.
How to prepare for a job interview at i-Jobs
✨Showcase Your Experience
Be prepared to discuss your previous experience in benefits assessment and processing. Highlight specific examples where you evaluated applications and determined eligibility, as this will demonstrate your capability for the role.
✨Demonstrate Analytical Skills
Since strong analytical skills are crucial for this position, be ready to explain how you approach data analysis. You might want to share a situation where your attention to detail made a significant difference in your work.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing answers to common interview questions to ensure you convey your points effectively.
✨Emphasise Confidentiality
Given the importance of maintaining confidentiality and data protection standards, be sure to express your commitment to these principles. Share any relevant experiences where you handled sensitive information with professionalism and care.