At a Glance
- Tasks: Help improve housing services and support people in finding permanent homes.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Competitive pay, flexible hours, and the chance to make a real impact.
- Other info: Opportunity to work independently and contribute to meaningful projects.
- Why this job: Be part of a mission to help those in need and shape housing policies.
- Qualifications: Knowledge of housing policies and strong communication skills required.
Location: Hornton Street, W8 7NX
Start Date: ASAP
Contract Duration: 1+ Month
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £20.86 per hour
Job Responsibilities:
- Help improve temporary housing and resettlement services.
- Advise on moving from temporary to permanent housing.
- Check if accommodation is suitable and handle issues.
- Resolve complaints and support tenancy issues.
- Manage complex cases and prepare for legal challenges.
- Follow policies to place people in suitable housing.
- Ensure lettings meet legal and council standards.
- Manage storage and removal of goods.
- Answer accommodation queries.
- Work with teams to find suitable properties.
- Complete necessary housing forms.
- Refer for additional support services if needed.
- Visit households to give advice and manage expectations.
- Support informed housing choices.
- Encourage tenancy compliance and address breaches.
- Review temporary housing use for budget efficiency.
- Investigate abandoned or misused accommodation.
- Manage account closures and key returns.
- Issue notices and work with legal teams.
- Respond to inquiries and complaints promptly.
- Contribute to improving policies and services.
- Maintain positive client and stakeholder relationships.
- Keep accurate service records.
- Participate in relevant projects.
- Ensure health and safety training is attended.
Person Specifications:
Must Have:
- Knowledge of homelessness and welfare policies.
- Understanding of housing needs and legislation.
- Experience with frontline services for homeless people.
- Good communication skills.
- Ability to manage workload independently.
- Commitment to equality and understanding diverse needs.
Nice to Have:
- Experience communicating at all levels.
- Ability to relate objectives to services.
- Experience in solving service issues.
Accommodation Solutions Officer employer: i-Jobs
As an Accommodation Solutions Officer at our Hornton Street location, you will be part of a dedicated team committed to improving housing services for those in need. We pride ourselves on fostering a supportive work culture that values diversity and encourages professional growth, offering opportunities to develop your skills while making a meaningful impact in the community. With a focus on collaboration and innovation, we ensure our employees are equipped with the resources they need to succeed in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Solutions Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like i-Jobs, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like i-Jobs and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Accommodation Solutions Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for i-Jobs and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at i-Jobs
✨Get to Know Public Sector Values
Before your interview with i-Jobs, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for i-Jobs.