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- Tasks: Lead the Quality Management System and ensure compliance with ISO standards.
- Company: Join a dynamic organization focused on quality and continuous improvement.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Make a real impact by enhancing product quality and customer satisfaction.
- Qualifications: Experience in quality management and strong leadership skills are essential.
- Other info: Be part of a team that values innovation and excellence.
The predicted salary is between 36000 - 60000 £ per year.
Quality Manager Job purpose Develop and sustain the Quality Management System in line with ISO 9001:2015 accreditation requirements and business requirements across the organisation through existing and new procedures. Regulate, control and improve the quality of all processes throughout the business and the final product by developing and maintaining robust process controls. Manage complaint resolution making sure solid corrective actions are implemented to address identified root causes. Maintain communication with customers throughout the complaint process using the 8D format reports and other RC/CA Tools. Manage the audit program making sure that all NCRs raised are followed up and solid corrective actions are put in place. Embed a culture of continuous improvement throughout the company. Lead the team to achieve quality management system targets for customers and business goals. Principal duties & responsibilities * Lead the Quality & Customer Quality Engineers on a day-to-day basis making sure that the department is working to company priorities and all measurement equipment is in calibration * Manage the 8D Customer Complaint Process * Chair regular corrective action meetings for the Quality Department * Supply an independent resource to all other departments during corrective action meetings * Be actively involved with process development activities throughout the business * Manage the Team of QA Lab Operators (Final Inspection) making sure that no …
Quality Manager employer: I Holland
Contact Detail:
I Holland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager
✨Tip Number 1
Familiarize yourself with ISO 9001:2015 standards and how they apply to quality management systems. This knowledge will not only help you understand the requirements of the role but also demonstrate your commitment to quality assurance during discussions.
✨Tip Number 2
Highlight your experience with complaint resolution processes, especially using the 8D format. Be prepared to discuss specific examples where you've successfully implemented corrective actions and improved processes.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experience managing teams or projects. Emphasize your ability to lead a team towards achieving quality management system targets and fostering a culture of continuous improvement.
✨Tip Number 4
Prepare to discuss your approach to audits and how you handle non-conformance reports (NCRs). Being able to articulate your strategies for following up on NCRs and ensuring solid corrective actions are in place will set you apart.
We think you need these skills to ace Quality Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Quality Manager position. Understand the key responsibilities and required skills, especially regarding ISO 9001:2015 accreditation and complaint resolution processes.
Tailor Your CV: Customize your CV to highlight relevant experience in quality management systems, process controls, and team leadership. Use specific examples that demonstrate your ability to manage complaints and implement corrective actions.
Craft a Strong Cover Letter: Write a compelling cover letter that connects your background with the company's needs. Emphasize your experience with continuous improvement and your approach to leading teams in achieving quality targets.
Highlight Communication Skills: Since maintaining communication with customers is crucial, make sure to showcase your communication skills in your application. Provide examples of how you've effectively managed customer complaints and facilitated corrective action meetings.
How to prepare for a job interview at I Holland
✨Understand ISO 9001:2015
Make sure you have a solid understanding of the ISO 9001:2015 standards. Be prepared to discuss how you have implemented these standards in previous roles and how they can be applied to improve quality management systems.
✨Showcase Your Problem-Solving Skills
Be ready to provide examples of how you've managed complaint resolutions in the past. Use the 8D format to structure your answers, highlighting your ability to identify root causes and implement effective corrective actions.
✨Demonstrate Leadership Experience
Since the role involves leading a team, share your experiences in managing teams and driving them towards achieving quality targets. Discuss how you foster a culture of continuous improvement within your team.
✨Prepare for Technical Questions
Expect technical questions related to quality management processes and tools. Brush up on your knowledge of process controls and audit programs, and be ready to discuss how you would handle non-conformance reports (NCRs).
