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For Companies At a Glance
- Tasks: Own and energise our community, helping members connect and thrive.
- Company: Join a vibrant team focused on supporting small businesses.
- Benefits: Flexible remote work, freelance hours, and a chance to make a real impact.
- Why this job: Be the heartbeat of our community and help members succeed.
- Qualifications: Experience in managing online communities and strong communication skills.
- Other info: Perfect for those passionate about building connections and fostering growth.
The predicted salary is between 1500 - 2500 ÂŁ per month.
The Role
- Own and improve member onboarding so new members take meaningful action quickly.
- Manage and energise the Hub with consistent, light-touch community activity.
- Host short, friendly Hub orientation sessions and online workshops.
- Encourage peer connection, accountability and visible member wins.
- Proactively re-engage members who are becoming inactive.
- Share relevant opportunities directly with members to increase value and usage.
- Produce a short monthly members’ update highlighting what’s new and what’s working.
- Support Hub growth through lead conversations, promotions and collaborations increasing members.
- Build relationships with brand partners and secure paid sponsorship opportunities.
- Manage community admin, data tracking, feedback and testimonials.
- Contribute ideas and insight to continually improve The Hub experience.
What Success Looks Like
- Higher member engagement and activity levels.
- Strong early usage within members’ first 6 months.
- Improved retention and reduced churn.
- Clear member “ROI moments” and success stories.
- Growth in Hub memberships and paid brand partnerships.
About You
- Must-haves
- Experience managing an online membership community (Circle experience ideal).
- Warm, confident communication style — supportive, practical, not corporate.
- Strong organisational skills across time, tech and systems.
- Confident hosting short Zoom sessions and keeping conversations moving.
- Nice-to-haves
- Experience in the small business / maker / product-based space.
- Background in member success, retention or engagement-focused roles.
- Experience sourcing or managing brand partnerships.
The Details
- Freelance / self-employed.
- 30–40 hours per month (approx. 7–10 hours per week).
- Fully remote (UK-based).
- Flexible hours with regular, responsive input required.
How to apply
Please email info@idohandmade.co.uk with:
- A short intro (who you are and why this role fits).
- Examples of a community you’ve managed (including the platform it was hosted on).
- Your availability and potential start date.
- Optional: ideas to improve the member experience inside The Hub.
A brilliant opportunity for a community-led professional who enjoys building genuine connection and helping small businesses move forward.
Community Manager employer: I Do Handmade
Contact Detail:
I Do Handmade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager
✨Tip Number 1
Get to know the company and its community vibe before your interview. Dive into their social media, read up on their latest updates, and understand what makes their members tick. This way, you can tailor your conversation to show how you can enhance that community spirit.
✨Tip Number 2
Prepare some engaging questions to ask during your chat. Think about what you’d like to know regarding their member onboarding process or how they measure success in community engagement. This shows you’re genuinely interested and ready to contribute.
✨Tip Number 3
Showcase your personality! When you’re hosting those Zoom sessions or workshops, let your warm and confident communication style shine through. Remember, it’s all about building connections, so be yourself and make it a friendly space.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. And hey, if you’ve got ideas to improve The Hub experience, share them!
We think you need these skills to ace Community Manager
Some tips for your application 🫡
Craft a Personal Intro: Start your application with a warm and engaging introduction. Let us know who you are and why this Community Manager role is the perfect fit for you. Be genuine and show your passion for community building!
Showcase Your Experience: When mentioning the communities you've managed, be specific! Include the platform you used and highlight any successes or unique initiatives you implemented. We love to see how you've made an impact!
Be Available and Flexible: Clearly state your availability and potential start date in your application. We appreciate flexibility, so let us know how you can fit into our schedule while managing your other commitments.
Share Your Ideas: If you have any creative ideas to enhance the member experience in The Hub, don’t hold back! Including these in your application shows us your proactive approach and enthusiasm for the role.
How to prepare for a job interview at I Do Handmade
✨Know Your Community
Before the interview, dive deep into the community you’ll be managing. Familiarise yourself with its current members, activities, and any challenges they face. This will help you demonstrate your understanding of the role and show how you can enhance member engagement.
✨Showcase Your Communication Skills
Since a warm and confident communication style is key for this role, practice articulating your thoughts clearly and positively. Consider preparing examples of how you've successfully hosted online sessions or engaged with community members in the past.
✨Bring Ideas to the Table
Think about innovative ways to improve member onboarding and retention. Prepare a few actionable ideas that could enhance the Hub experience, as this shows initiative and a proactive mindset, which are highly valued.
✨Highlight Relevant Experience
Be ready to discuss your previous experience managing online communities, especially if you’ve used platforms like Circle. Share specific examples of how you’ve increased engagement or built partnerships, as these will resonate well with the interviewers.
