At a Glance
- Tasks: Lead discovery sessions and create technical recovery artefacts for a major tech resilience programme.
- Company: Join a dynamic team focused on technology recovery in a large-scale environment.
- Benefits: Hybrid or remote work options, competitive pay, and a chance to make a real impact.
- Other info: 8-week contract with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of tech recovery and help ensure critical systems are resilient.
- Qualifications: Strong technical background in IT service recovery and experience with complex infrastructures.
The predicted salary is between 63000 - 77000 £ per year.
We’re looking for an experienced Technical Service Recovery Lead to support a large-scale technology resilience and recovery programme. This is a technically focused role, working across a complex technology estate to understand how critical systems and services are constructed, identify their underlying dependencies, and define how they can be effectively recovered following a major incident. The initial engagement will focus on discovery and the creation of technical recovery artefacts, providing the foundations for detailed recovery runbooks.
What you’ll be doing:
- Lead discovery sessions with infrastructure, platform and technical teams
- Understand existing recovery capabilities, processes and gaps across the technology estate
- Identify the components and dependencies required to recover systems and services
- Work with CMDB and service information to map applications, infrastructure and supporting technologies
- Gather and consolidate technical recovery information from multiple teams
- Define and document technical recovery processes and requirements
- Create structured recovery artefacts that can be developed into operational runbooks
- Work across technologies including databases, middleware, infrastructure and enterprise platforms
- Ensure recovery documentation reflects how services could practically be restored following a significant incident
What we’re looking for:
- You’ll need a strong technical background combined with demonstrable experience of IT service recovery, disaster recovery or technology resilience within a large and complex environment.
- We’re particularly interested in people with experience of:
- Technical service recovery / disaster recovery
- Infrastructure and platform technologies
- Databases and middleware
- Service and application dependencies
- Recovery planning and documentation
- RTO/RPO and recovery requirements
- Creating technical recovery procedures, artefacts or runbooks
- Leading workshops and engaging with technical SMEs across multiple technology domains
This is not a traditional Business Continuity, Risk or Change role. We need someone technically strong who understands how enterprise technology platforms operate and, importantly, how they can be recovered when things go wrong. Contract will be inside IR35 and be for 8 weeks. Client office is in London, role can be hybrid or remote working, although all applicants must be based in the UK.
Technical Service Recovery Lead employer: i-confidential
As a Technical Service Recovery Lead, you will join a forward-thinking company that prioritises innovation and resilience in technology. With a strong emphasis on employee growth, the company fosters a collaborative work culture where your technical expertise will be valued and developed. Enjoy the flexibility of hybrid or remote working while being part of a dynamic team dedicated to ensuring critical systems are robust and recoverable, all within the vibrant setting of London.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Recovery Lead
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at i-confidential that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Technical Service Recovery Lead
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at i-confidential, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at i-confidential can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at i-confidential will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at i-confidential
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at i-confidential. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at i-confidential.
