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- Tasks: Design and deliver engaging cybersecurity awareness materials for clients across global divisions.
- Company: Join a leading cybersecurity education team focused on client engagement and trust.
- Benefits: Competitive salary, flexible working arrangements, and opportunities for professional growth.
- Why this job: Shape impactful cyber awareness initiatives that enhance client relationships and brand value.
- Qualifications: Experience in training, marketing, or awareness campaigns, preferably in cybersecurity.
- Other info: Work in a dynamic environment with a chance for contract extension and career advancement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are looking for an experienced and motivated ClientâFacing Cyber Awareness Manager to join our Cybersecurity Education & Awareness team. In this highâimpact role, you will design, deliver, and continuously improve cybersecurity awareness initiatives for customers across four Global Business divisions. You will work closely with stakeholders to understand customer needs, create compelling awareness materials, and support Relationship Managers in strengthening conversations with their clients around cyber risk. This is an exciting opportunity to shape a scalable, customerâcentric cyber awareness offering that enhances trust, resilience, and brand value.
Key Responsibilities
- Design & Deliver Cyber Awareness Materials: Produce engaging, scalable materials such as presentation decks, crisis simulations, written insights, and other assets to educate and upskill clients. Position cybersecurity defences as a point of differentiation in client engagement.
- Own ClientâFacing Cyber Learning & Content: Serve as product owner for the cybersecurity page on the internal sales enablement platform. Manage cybersecurity learning paths for Relationship Managers and other customerâfacing roles, ensuring they drive strong engagement and measurable outcomes.
- Insight, Measurement & Continuous Improvement: Support the measurement and value quantification of all clientâfacing cyber awareness activity. Gather requirements from Global Business CISO teams to understand client needs and inform solution design. Apply customerâcentric design principles, including behavioural science and learnerâpsychology best practice.
- Collaboration & Stakeholder Engagement: Work with Cybersecurity Education & Awareness team members and thirdâparty suppliers to repurpose or design new clientâfacing initiatives. Engage closely with Legal, Cyber Intelligence & Threat Analysis, and the Fraud Awareness team to exchange insights and maximise existing channels. Champion a customerâcentric mindset across all initiatives.
Knowledge, Skills & Experience
- Understanding of operational resilience, business continuity, and cyber defences in a commercial environment.
- Knowledge of marketing and awareness campaign development.
- Awareness of behavioural science and learner psychology techniques.
- Familiarity with requirements gathering, agile methods, project management, and data analysis.
Experience
- Designing and delivering training, marketing or awareness campaigns (cybersecurity or risk preferred).
- Conducting requirementsâgathering or designâthinking activities with endâuser research.
- Collaborating with stakeholders at multiple seniority levels within complex delivery environments.
- Working with content management systems and internal communication/training tools (e.g., "SharePoint, Degreed, Workplace").
- Experience in data analysis.
Capabilities
- Excellent written and spoken English with strong attention to detail.
- Strong organisational and stakeholderâmanagement skills.
- Ability to work in a fastâpaced environment with changing priorities, delivering highâquality outputs to tight timelines.
- Confident, proactive, and accountable, with the ability to work both independently and collaboratively.
- A calm, flexible team player who shares knowledge and helps others succeed.
Contract will be inside IR35. Initially to the end of November 2026, but high chance of extension. Applicants must be able to attend client office in Sheffield 3 days per week.
Client Facing Cyber Awareness Manager in Sheffield employer: I-confidential
Contact Detail:
I-confidential Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Client Facing Cyber Awareness Manager in Sheffield
â¨Tip Number 1
Network like a pro! Reach out to people in the cybersecurity field, especially those who work in client-facing roles. Use platforms like LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
â¨Tip Number 2
Show off your skills! Create a portfolio of your previous work related to cyber awareness initiatives. This could include presentations, training materials, or any campaigns you've designed. Having tangible examples will make you stand out during interviews.
â¨Tip Number 3
Prepare for the interview by understanding the company's needs. Research their current cybersecurity initiatives and think about how you can contribute. Tailor your responses to show how your experience aligns with their goals.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team and contributing to our mission in cybersecurity education.
We think you need these skills to ace Client Facing Cyber Awareness Manager in Sheffield
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in cybersecurity awareness. We want to see how your skills align with the role, so donât hold back on showcasing relevant projects or initiatives you've led.
Showcase Your Communication Skills: As a Client-Facing Cyber Awareness Manager, strong written communication is key. Use clear, concise language in your application to demonstrate your ability to create engaging materials. Remember, weâre looking for someone who can make complex topics easy to understand!
Highlight Collaboration Experience: We value teamwork, so be sure to mention any past experiences where youâve worked closely with stakeholders or cross-functional teams. This will show us that you can effectively engage with various departments and contribute to a collaborative environment.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensure youâre considered for this exciting opportunity. Plus, it helps us keep everything organised!
How to prepare for a job interview at I-confidential
â¨Know Your Cyber Stuff
Make sure you brush up on your knowledge of cybersecurity concepts, especially operational resilience and business continuity. Be ready to discuss how these elements play a role in client engagement and how you can position them as differentiators.
â¨Showcase Your Creativity
Prepare to share examples of engaging materials you've designed in the past, like presentation decks or crisis simulations. Think about how you can apply behavioural science and learner psychology to create compelling awareness initiatives that resonate with clients.
â¨Engage with Stakeholders
Demonstrate your ability to collaborate with various stakeholders by discussing past experiences where you gathered requirements or worked with different teams. Highlight your communication skills and how youâve successfully navigated complex delivery environments.
â¨Be Data-Driven
Familiarise yourself with data analysis techniques and be prepared to talk about how you measure the success of awareness campaigns. Show that you understand the importance of quantifying value and how it can inform future initiatives.