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- Tasks: Create clear documentation and engaging presentations for financial services clients.
- Company: Join a leading firm in the financial services sector with a focus on innovation.
- Benefits: Competitive pay, collaborative environment, and opportunities for professional growth.
- Why this job: Bridge technical concepts and user-friendly content while making a real impact.
- Qualifications: Experience in technical writing and software engineering is essential.
- Other info: Work in a dynamic team, attending the office three days a week.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for a Technical Author to work with one of our key clients in financial services.
The role will involve producing process documentation and developing professional presentation materials to support knowledge sharing, training, and executive reporting.
The ideal candidate will bridge the gap between complex technical concepts and clear, concise documentation that supports internal teams, stakeholders, and end users. Applicants will have a background in process documentation and software engineering.
Key Responsibilities
- Develop, write, and maintain process documentation, standard operating procedures, and technical manuals.
- Collaborate with software engineers, business analysts, and project managers to translate technical concepts into user-friendly documentation.
- Research end user needs to create informative content and identify areas for improvement in existing documentation.
- Document software systems, APIs, workflows, and development processes in alignment with internal style guides and standards.
- Create and deliver engaging PowerPoint presentations for training, stakeholder communications, and management briefings.
- Ensure consistency, accuracy, and clarity across all written materials and presentations.
- Contribute to knowledge management systems and support continuous improvement in documentation practices.
- Review and edit documentation produced by technical teams for quality and adherence to style guidelines.
Skills and Experience
- Proven experience as a Technical Author/Writer in a software engineering or IT environment.
- Excellent written and verbal communication skills with keen attention to detail.
- Strong understanding of software engineering concepts, methodologies, and tools (e.g., SDLC, Agile, DevOps).
- Demonstrated ability to create clear process documentation and technical content for diverse audiences.
- Advanced proficiency creating professional, visually engaging presentations, and info graphics.
- Familiarity with documentation tools (e.g., Confluence, Markdown, MS Word, MS PowerPoint or equivalent).
- Strong interpersonal and collaboration skills to work effectively with diverse teams.
- Critical thinking and analytical skills to understand user needs and the information gap.
- Proficiency with common technical writing tools and content management systems.
- Extensive experience in technical writing, process documentation, or software engineering-related roles.
- Good knowledge of cybersecurity concepts, best practices, and current industry trends.
Contract will be inside IR35. Applicants must attend client office 3 days per week.
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Technical Author employer: i-confidential Limited
Contact Detail:
i-confidential Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Author
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Technical Author role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best process documentation and presentation materials. This will give potential employers a taste of what you can do and how you bridge the gap between complex concepts and user-friendly content.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of software engineering concepts and methodologies. Be ready to discuss how you've collaborated with teams in the past and how you approach translating technical jargon into clear documentation.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right opportunities, and applying directly can sometimes give you an edge over other candidates. Plus, we love seeing applications from talented folks like you!
We think you need these skills to ace Technical Author
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Author role. Highlight your experience in process documentation and software engineering, and show us how you can bridge the gap between complex concepts and clear documentation.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Include examples of your previous work, especially any engaging presentations or technical manuals you've created. This will help us see your ability to produce high-quality documentation.
Be Clear and Concise: Remember, clarity is key! Use straightforward language and structure your application well. We want to see that you can communicate complex ideas simply, just like you would in your documentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at i-confidential Limited
✨Know Your Audience
Before the interview, research the company and its key clients in financial services. Understand their products and services, as well as the specific challenges they face. This will help you tailor your responses and demonstrate how your skills as a Technical Author can bridge the gap between complex technical concepts and user-friendly documentation.
✨Showcase Your Documentation Skills
Prepare examples of your previous work that highlight your ability to create clear and concise process documentation. Bring samples of technical manuals or standard operating procedures you've developed, and be ready to discuss how you collaborated with software engineers and project managers to produce these materials.
✨Engage with Presentation Techniques
Since the role involves creating engaging PowerPoint presentations, practice delivering a short presentation on a technical topic you're familiar with. Focus on clarity and visual appeal, and be prepared to discuss how you ensure consistency and accuracy in your presentations, aligning them with internal style guides.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview about the company's documentation practices and knowledge management systems. This shows your interest in continuous improvement and your understanding of the importance of effective communication within diverse teams.
