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- Tasks: Design and deliver engaging cybersecurity awareness initiatives for clients across global divisions.
- Company: Join a leading cybersecurity education team focused on client engagement and trust.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape impactful cyber awareness strategies that enhance client relationships and brand value.
- Qualifications: Experience in training, marketing campaigns, and stakeholder collaboration in cybersecurity.
- Other info: Fast-paced environment with a focus on continuous improvement and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are looking for an experienced and motivated Client‑Facing Cyber Awareness Manager to join our Cybersecurity Education & Awareness team. In this high‑impact role, you will design, deliver, and continuously improve cybersecurity awareness initiatives for customers across four Global Business divisions. You will work closely with stakeholders to understand customer needs, create compelling awareness materials, and support Relationship Managers in strengthening conversations with their clients around cyber risk. This is an exciting opportunity to shape a scalable, customer‑centric cyber awareness offering that enhances trust, resilience, and brand value.
Key Responsibilities
- Design & Deliver Cyber Awareness Materials: Produce engaging, scalable materials such as presentation decks, crisis simulations, written insights, and other assets to educate and upskill clients. Position cybersecurity defences as a point of differentiation in client engagement.
- Own Client‑Facing Cyber Learning & Content: Serve as product owner for the cybersecurity page on the internal sales enablement platform. Manage cybersecurity learning paths for Relationship Managers and other customer‑facing roles, ensuring they drive strong engagement and measurable outcomes.
- Insight, Measurement & Continuous Improvement: Support the measurement and value quantification of all client‑facing cyber awareness activity. Gather requirements from Global Business CISO teams to understand client needs and inform solution design. Apply customer‑centric design principles, including behavioural science and learner‑psychology best practice.
- Collaboration & Stakeholder Engagement: Work with Cybersecurity Education & Awareness team members and third‑party suppliers to repurpose or design new client‑facing initiatives. Engage closely with Legal, Cyber Intelligence & Threat Analysis, and the Fraud Awareness team to exchange insights and maximise existing channels. Champion a customer‑centric mindset across all initiatives.
Knowledge, Skills & Experience
- Understanding of operational resilience, business continuity, and cyber defences in a commercial environment.
- Knowledge of marketing and awareness campaign development.
- Awareness of behavioural science and learner psychology techniques.
- Familiarity with requirements gathering, agile methods, project management, and data analysis.
Experience
- Designing and delivering training, marketing or awareness campaigns (cybersecurity or risk preferred).
- Conducting requirements‑gathering or design‑thinking activities with end‑user research.
- Collaborating with stakeholders at multiple seniority levels within complex delivery environments.
- Working with content management systems and internal communication/training tools (e.g., SharePoint, Degreed, Workplace).
- Experience in data analysis.
Capabilities
- Excellent written and spoken English with strong attention to detail.
- Strong organisational and stakeholder‑management skills.
- Ability to work in a fast‑paced environment with changing priorities, delivering high‑quality outputs to tight timelines.
- Confident, proactive, and accountable, with the ability to work both independently and collaboratively.
- A calm, flexible team player who shares knowledge and helps others succeed.
Client Facing Cyber Awareness Manager in Sheffield employer: i-confidential Limited
Contact Detail:
i-confidential Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Facing Cyber Awareness Manager in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the cybersecurity field and let them know you're on the hunt for a Client-Facing Cyber Awareness Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work in designing and delivering cyber awareness materials. This will not only highlight your expertise but also give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of operational resilience and cyber defences. Be ready to discuss how you've applied behavioural science and learner psychology in your past projects – this will set you apart from other candidates!
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from motivated candidates like you. Plus, it shows you're genuinely interested in joining our Cybersecurity Education & Awareness team.
We think you need these skills to ace Client Facing Cyber Awareness Manager in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in cybersecurity awareness and client engagement. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Creativity: Since you'll be designing engaging materials, let your creativity shine through in your application. Include examples of past work or ideas for potential initiatives that could enhance our cyber awareness offerings.
Highlight Collaboration Skills: This role involves working closely with various stakeholders, so emphasise your teamwork and communication skills. Share experiences where you successfully collaborated with others to achieve a common goal.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at i-confidential Limited
✨Know Your Cybersecurity Stuff
Make sure you brush up on the latest trends in cybersecurity and understand operational resilience. Be ready to discuss how you can design and deliver engaging awareness materials that resonate with clients.
✨Showcase Your Collaboration Skills
Prepare examples of how you've successfully worked with stakeholders at various levels. Highlight your experience in gathering requirements and collaborating with teams to create impactful initiatives.
✨Demonstrate Your Customer-Centric Mindset
Think about how you can apply behavioural science and learner psychology to enhance client engagement. Be ready to share ideas on how to position cybersecurity as a key differentiator in client conversations.
✨Be Ready for Data-Driven Discussions
Familiarise yourself with data analysis techniques and be prepared to discuss how you measure the success of awareness campaigns. Show that you can support continuous improvement through insights and feedback.