At a Glance
- Tasks: Lead and inspire a team to deliver exceptional care services in the community.
- Company: ICare Group, a values-driven organisation focused on compassionate care.
- Benefits: Competitive pay, mileage allowance, career progression, and supportive management.
- Other info: Join a growing team committed to inclusion, compassion, and empowerment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and a Level 3 qualification in Health and Social Care.
The predicted salary is between 15.45 - 15.45 £ per hour.
15.45 per hour mileage allowance
Monday to Friday, 37.5 Hours Per Week
On-Call and Weekend Availability Required When Necessary
At ICare Group, we are more than just a care provider. We are a community-focused organisation dedicated to helping people live independently, safely and comfortably in their own homes. We're looking for an experienced, motivated and compassionate Assistant Care Manager to support the delivery of outstanding domiciliary care services and extra care services from our Wirral office, while helping drive the success and growth of the branch.
In addition to supporting our domiciliary care operations, you will also provide operational support and oversight to our Assisted Living Facility when required, ensuring the delivery of safe, effective and person-centred care across both services. If you're passionate about high-quality care, leading teams and making a positive impact in your local community, we'd love to hear from you.
Important Information Before You Apply
- Have previous experience in a supervisory or management role within domiciliary care
- Hold an NVQ/QCF Level 3 in Health and Social Care
- Hold a full UK driving licence
- Have access to your own vehicle
- Hold, or be willing to obtain, business-use motor insurance
- Be willing to undertake enhanced DBS clearance
- Be able to participate in on-call duties and provide operational support when required
- A Level 5 qualification in Health and Social Care, or working towards one, is desirable.
Why Join ICare?
At ICare, our values are at the heart of everything we do:
- I - Inclusion: Everyone deserves to feel valued, heard and supported.
- C - Compassion: We treat people with kindness, understanding and dignity.
- A - Aspire: We help people achieve their personal goals and ambitions.
- R - Respect: We value individuality and promote choice and independence.
- E - Empowerment: We support people to live their lives to the fullest.
These aren't just words on a page. They're the values that guide us every day.
What Will You Be Doing?
As an Assistant Care Manager, you will play a key role in supporting the Registered Care Manager in ensuring the branch operates effectively, efficiently and delivers exceptional standards of care. Your responsibilities will include:
- Supporting the day-to-day management and coordination of the branch
- Ensuring high-quality domiciliary care is delivered to service users
- Maintaining accurate records, reports and documentation
- Managing and investigating complaints from service users and employees
- Recruiting, onboarding and supporting new care staff
- Producing and managing staffing rotas to meet service demands
- Supporting business development and identifying opportunities for growth
- Ensuring compliance with regulatory, operational and health & safety requirements
- Participating in on-call duties and responding to operational emergencies when required
- Providing hands-on care support during periods of staff shortage where necessary
- Building positive relationships with commissioners, stakeholders, customers and colleagues
- Working collaboratively across departments to deliver excellent outcomes
- Supporting the ongoing development and performance of the care team
Most importantly, you'll help ensure people receive safe, compassionate and person-centred care every day.
What We're Looking For
We're interested in people who are:
- Experienced within domiciliary care management or supervision
- Confident leaders who can motivate, develop and support teams
- Highly organised and able to manage multiple priorities effectively
- Excellent communicators with strong relationship-building skills
- Knowledgeable about operational compliance and care sector regulations
- Commercially aware with a proactive approach to business growth
- Flexible and willing to support the service where needed
- Committed to delivering exceptional care and customer service
- Professional, reliable and solutions-focused
- Previous experience producing staff rotas, managing recruitment processes and supporting operational performance is highly desirable.
What You'll Receive
- £15.45 per hour
- Mileage allowance
- Weekly pay
- Pension scheme
- Blue Light Card reimbursement
- Employee Assistance Programme
- Dedicated People and Wellbeing Team
- Quarterly and Annual Carer Awards
- Career progression and development opportunities
- Supportive and collaborative management team
- The opportunity to contribute to a growing, values-led care organisation
- The chance to support ICare's sustainability commitments and Net Zero ambitions
A Career That Matters
This role is about more than managing a service. You'll be supporting care professionals, developing high-performing teams, driving service quality and ensuring people can continue living safely and independently within their own homes. Every decision you make will help shape positive outcomes for the people we support, their families and the wider community. Join ICare Group and help lead a team that truly changes lives. Apply today and become part of the ICare family.
Assistant Care Manager in Liverpool employer: I Care (Gb) Limited
ICare Group is an exceptional employer that prioritises community-focused care, offering a supportive and inclusive work environment where employees can thrive. With competitive pay, a comprehensive benefits package including mileage allowance and career progression opportunities, staff are empowered to make a meaningful impact in the lives of those they serve. Located in Wirral, our collaborative culture fosters professional growth while ensuring that every team member contributes to delivering high-quality, person-centred care.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Care Manager in Liverpool
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like I Care (Gb) Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at I Care (Gb) Limited.
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When you find roles that excite you, especially at places like I Care (Gb) Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Assistant Care Manager in Liverpool
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at I Care (Gb) Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at I Care (Gb) Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to I Care (Gb) Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at I Care (Gb) Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at I Care (Gb) Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research I Care (Gb) Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
