At a Glance
- Tasks: Provide essential admin support to the nursing team and manage ward communications.
- Company: Join a dedicated team at Bronglais Hospital, focused on patient care.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Welsh speakers are encouraged to apply; training available for language skills.
- Why this job: Be a vital part of a multidisciplinary team making a difference in healthcare.
- Qualifications: Experience in administration and strong IT skills required.
The predicted salary is between 28819 - 31626 £ per year.
We are looking for a candidate with the appropriate qualifications and experience, to join our team on Ceredig Ward at Bronglais Hospital. The post holder will need to have excellent communication skills and will act as first point of contact for all non-clinical issues, on behalf of the Ward Manager. The post holder will also liaise with Health Board staff at all levels and outside contractors/suppliers. An exceptional eye for detail and excellent organisational skills are also essential for this role and you will be expected to demonstrate initiative in planning your own workload, in a way that supports the work of the Senior nursing team.
Main duties of the job
- You will act as Personal Assistant to the Senior Sisters/Charge Nurses and deputies, providing effective administrative support, including diary management.
- The role requires strong verbal, written and IT skills, alongside good organisational and planning abilities.
- You will manage correspondence, emails and diaries, organise meetings, take and distribute minutes, and prepare reports and documentation using initiative and sound judgement.
- You will help maintain ward policy files, update ward information packs, and support the review and prioritisation of Datix incidents.
- You will support workforce administration, including maintaining staff records, coordinating annual leave, monitoring sickness absence, supporting return-to-work processes, and assisting with PADR, induction, mandatory training and study leave in liaison with Learning and Development.
- The role also includes supporting ward staffing by arranging temporary cover, liaising with the Bank Office, analysing rotas, completing e-rostering to payroll deadlines, producing staffing reports, and liaising with Estates and EBME regarding equipment repairs.
This post is ideal for an experienced administrator who can manage competing priorities in a busy clinical environment. You will be a valued member of the multidisciplinary team, supporting staff, patient safety and effective service delivery. Welsh and/or English speakers are equally welcome to apply.
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
- Qualifications and Knowledge
- RSA III or equivalent demonstrable experience of typing
- Experience of a full range of duties working in an administrative or office environment
- Knowledge of Medical/Healthcare Terminology
- Significant senior secretarial/clerical experience
- Excellent knowledge of all Microsoft Office packages and databases
- Experience of managing complex and varied workloads
Language Skills
- Welsh speaker (Level 1)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£28,819 to £31,626 a year per annum (pro rata if part time)
Ward Administrator employer: Hywel Dda University Health Board
Bronglais Hospital offers a supportive and dynamic work environment for Ward Administrators, where your contributions are valued as part of a multidisciplinary team dedicated to patient safety and effective service delivery. With a commitment to staff development, including opportunities for Welsh language training, and a focus on work-life balance, this role provides a meaningful career path in the healthcare sector, all set within the beautiful surroundings of Ceredig Ward.
Contact Details:
Hywel Dda University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bronglais Hospital on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills in diary management and communication can shine through. We want you to show off that exceptional eye for detail!
✨Tip Number 3
When you get the chance to meet the team, be sure to ask insightful questions about their workflow and challenges. This shows you're genuinely interested and ready to support the Senior nursing team right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Ward Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the job description. We want to see how you can bring your unique flair to the role!
Show Off Your Communication Skills:Since excellent communication is key for this position, don’t shy away from showcasing your verbal and written skills. Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Highlight Your Organisational Skills:This role requires a knack for organisation, so be sure to mention any experience you have managing diaries, coordinating meetings, or handling multiple tasks at once. We love seeing candidates who can juggle priorities like pros!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at Hywel Dda University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Ward Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as diary management and correspondence handling. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
As the first point of contact for non-clinical issues, excellent communication is crucial. Prepare examples of how you've effectively communicated in previous roles, whether it's through managing emails or liaising with different teams. Practising clear and concise responses will also help you shine during the interview.
✨Demonstrate Your Organisational Prowess
The role requires strong organisational skills, so be ready to discuss how you manage competing priorities. Think of specific instances where you've successfully juggled multiple tasks, like coordinating meetings or managing staff records. This will showcase your ability to thrive in a busy clinical environment.
✨Embrace Bilingualism
If you speak Welsh, make sure to highlight this during your interview. The Health Board values bilingualism, so mentioning your language skills can set you apart. If you're not fluent yet, express your willingness to learn and take advantage of the support offered by the Health Board to improve your Welsh.