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- Tasks: Lead critical care services and enhance patient experience while managing budgets.
- Company: Hywel Dda University Health Board, providing vital NHS healthcare services.
- Benefits: Exceptional development opportunities and a chance to make a real difference.
- Why this job: Shape the future of healthcare and inspire change for patients and staff.
- Qualifications: Experience in operational management and a track record of successful project delivery.
- Other info: Bilingualism is encouraged; support available for Welsh language learning.
The predicted salary is between 36000 - 60000 £ per year.
This is a fixed term/secondment post until 31/08/2026. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.
We are recruiting for a Service Group General Manager – Critical Care, Theatres, Anaesthetics. This is a pivotal senior operational leadership role, reporting directly to your Clinical Care Group Service Director. You will play a key part in shaping and delivering a strategic and operational model of fully integrated, aligned services across the service group. The role requires balancing multiple priorities—enhancing patient quality, safety, experience, and access—while ensuring value for money and making the best use of available resources.
This position offers an exceptional development opportunity for those aspiring to progress into more senior leadership roles in the future. If you're passionate about driving improvement and leading change that makes a real difference for patients and staff, we’d love to hear from you.
As a Service Group General Manager, you will:
- Lead on long term planning for services
- Have accountability for management and monitoring of budgets
- Manage and inspire staff
- Be responsible for the performance of the group
- Contribute to the development of national and local priorities
You will have experience of operational management and leadership previously, as well as a proven track record of delivering projects. Flexibility, resilience, and innovation are key attributes that we need from the successful candidates to lead and develop strategies for their service group that aligns with Hywel Dda Health Board's overall strategic plans.
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
If successfully shortlisted you will be asked to complete psychometric assessments. Information regarding these and the stakeholder panels/interview will be sent to you following completion of shortlisting. Stakeholder panel and Interviewer will be held on 20/03/2026.
Service Group General Manager in Swansea employer: Hywel Dda University Health Board
Contact Detail:
Hywel Dda University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Group General Manager in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at Hywel Dda. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the latest trends in critical care and operational management. Show us that you're not just passionate but also knowledgeable about the challenges and innovations in the field.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've balanced priorities and driven improvements in past roles. We want to hear how you’ve made a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Group General Manager in Swansea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Service Group General Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: This role is all about operational leadership, so don’t hold back on sharing examples of how you've successfully managed teams and projects in the past. We want to see your ability to inspire and drive change!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and allows you to keep track of your progress. Plus, it’s super easy!
How to prepare for a job interview at Hywel Dda University Health Board
✨Know Your Stuff
Make sure you thoroughly understand the role of a Service Group General Manager. Familiarise yourself with the key responsibilities, such as operational management and budget accountability. Research Hywel Dda University Health Board's strategic plans and how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership abilities, especially in managing teams and driving change. Think about specific projects you've led that improved patient care or operational efficiency. Be ready to discuss how you inspire and motivate staff to achieve common goals.
✨Be Ready for Psychometric Assessments
Since you'll be asked to complete psychometric assessments if shortlisted, practice some sample tests beforehand. This will help you feel more comfortable and confident during the actual assessment, allowing you to showcase your strengths effectively.
✨Embrace Bilingualism
If you speak Welsh, make sure to highlight this during your interview. If not, express your willingness to learn and improve your language skills. The ability to communicate in Welsh is desirable, so showing your commitment to bilingualism can set you apart from other candidates.
