Service Group General Manager - MH&LD

We are seeking a dynamic and motivated General Manager to lead our Mental Health and Learning Disabilities Service Group. This is a senior operational leadership role at the heart of service delivery, reporting directly to the Clinical Care Group Service Director. You will be instrumental in shaping and delivering a cohesive, forward-thinking model of care—bringing services together to ensure they are fully integrated, aligned, and responsive to the needs of our communities.

Balancing strategic vision with operational delivery, you will focus on improving quality, safety, patient experience and access, while ensuring resources are used effectively to achieve the best possible outcomes. As Service Group General Manager, you will provide visible and effective leadership across the service, driving long-term planning and shaping sustainable, high-quality services for the future.

You will be accountable for financial performance, including overseeing and monitoring budgets, while ensuring delivery against key performance targets and priorities at both a local and national level. A key part of your role will be to lead, support and inspire multidisciplinary teams—fostering a culture of collaboration, innovation and continuous improvement.

We are looking for a confident and experienced operational leader with a proven track of delivering complex projects and service improvements. You will bring resilience, adaptability and a forward-thinking mindset, enabling you to navigate challenges and develop strategies that align with Hywel Dda Health Board's wider ambitions. If you are driven to make a genuine difference and lead services that improve lives across our communities, we would welcome your application.

Based in beautiful West Wales, this role offers more than just a career move. With its stunning coastline, rolling countryside and strong sense of community, West Wales provides an exceptional quality of life—whether you're seeking outdoor adventure, a better work‑life balance, or a welcoming place to call home.

This role is ideal for an aspiring senior leader ready to broaden their experience and make a meaningful impact—leading change that benefits both patients and staff, while building a strong foundation for future career progression.

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in‑hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest. Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire. Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings. 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers. Numerous mental health and learning disabilities services.