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- Tasks: Provide a welcoming front of house and handle administrative duties.
- Company: Join Hywel Dda University Health Board, a key player in NHS healthcare services.
- Benefits: Part-time hours with flexible scheduling and a supportive work environment.
- Why this job: Make a difference for patients while developing your communication skills.
- Qualifications: Excellent communication skills; Welsh speakers are encouraged to apply.
- Other info: Work in a dynamic healthcare setting with opportunities for personal growth.
The predicted salary is between 1300 - 1800 £ per month.
The successful Receptionist will need to demonstrate a flexible approach to the needs of the service, providing a welcoming and efficient front of house to patients and visitors attending or contacting the unit. The role will also involve carrying out administrative general duties. This is a part time job, 22.5 hours per week, any day Monday to Thursday on a rota basis.
We are looking for motivated individuals with an awareness and sensitivity to the specific needs of this patient group. PHODU is a busy and challenging environment, where oncology and haematology patients are attending for Systemic Anti-Cancer Therapy and for clinic appointments. Excellent communication skills with a welcoming and courteous demeanour are essential for this role. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About Hywel Dda University Health Board: Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Receptionist/Clerical Officer employer: Hywel Dda University Health Board
Contact Detail:
Hywel Dda University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Clerical Officer
✨Tip Number 1
Make sure you research Hywel Dda University Health Board and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since excellent communication is key for the Receptionist role, try role-playing with a friend or family member to get comfortable with answering questions and presenting yourself in a friendly manner.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the work environment and any tips they might have for your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing the job.
We think you need these skills to ace Receptionist/Clerical Officer
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference, especially for a role like Receptionist where communication is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we're looking for. This shows us that you've done your homework and understand the needs of our patients and visitors.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on conveying your message effectively – remember, clarity is crucial in a busy environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at Hywel Dda University Health Board
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Clerical Officer. Familiarise yourself with the specific needs of oncology and haematology patients, as well as the general administrative duties you'll be expected to perform. This will help you demonstrate your awareness and sensitivity during the interview.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and courteously. You might want to prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. Remember, a welcoming demeanour can make all the difference!
✨Flexibility is Key
This position requires a flexible approach to work hours and tasks. Be ready to discuss your availability and how you can adapt to the needs of the service. Highlight any past experiences where you've successfully managed changing priorities or worked in a busy environment.
✨Brush Up on Welsh (If You Can)
While speaking Welsh is desirable, it's not mandatory. If you have any knowledge of the language, even basic phrases, mention it during the interview. It shows your willingness to connect with the local community and enhances your appeal as a candidate.
