At a Glance
- Tasks: Provide a welcoming front of house service and handle administrative duties.
- Company: Join Hywel Dda University Health Board, dedicated to excellent healthcare services.
- Benefits: Part-time hours, supportive environment, and opportunities for Welsh language learning.
- Why this job: Make a difference in patients' lives while working in a rewarding healthcare setting.
- Qualifications: Experience as a receptionist and strong communication skills are essential.
- Other info: Flexible hours, dynamic team, and potential for career growth.
The predicted salary is between 20000 - 28000 £ per year.
Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
An opportunity has arisen for an experienced receptionist to work in the specialised and rewarding area of the Pembrokeshire Haematology and Oncology Day Unit (PHODU) at Withybush General Hospital, Haverfordwest. The successful Receptionist will need to demonstrate a flexible approach to the needs of the service, providing a welcoming and efficient front of house, to patients and visitors attending or contacting the unit. The role will also involve carrying out administrative general duties.
This is a part time job, 22.5 hours per week, any day Monday to Thursday on a rota basis.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 10/03/2026.
We are looking for motivated individuals with an awareness and sensitivity to the specific needs of this patient group. PHODU is a busy and challenging environment, where oncology and haematology patients are attending for Systemic Anti-Cancer Therapy and for clinic appointments. Excellent communication skills with a welcoming and courteous demeanour are essential for this role. The ability to speak Welsh is desirable; English and/or Welsh speakers are equally welcome to apply.
Receptionist employer: Hywel Dda University Health Board
Contact Detail:
Hywel Dda University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hywel Dda and their values. This will help you show how you align with their mission and demonstrate that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions and think about how your past experiences relate to the role. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your communication skills! Since this role requires excellent communication, be sure to highlight your ability to interact warmly with patients and visitors during the interview. A friendly smile goes a long way!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the Hywel Dda family.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with our values and how you can bring a welcoming vibe to the front desk. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Hywel Dda. Highlight your relevant experience and skills that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out. Remember, first impressions count!
Apply Early!: Don’t wait until the last minute to submit your application. We encourage early applications to ensure you get considered for the post. Plus, applying through our website is super easy and ensures your application goes straight to us!
How to prepare for a job interview at Hywel Dda University Health Board
✨Know the Values
Before your interview, take some time to understand Hywel Dda's values. Think about how you can demonstrate these values in your previous work experiences. This will show that you align with their mission of putting people at the heart of everything they do.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Prepare examples of how you've effectively communicated with patients or clients in the past. If you speak Welsh, be sure to mention this and consider practicing a few phrases to impress them!
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle challenging situations, especially in a busy environment like the PHODU. Think of specific instances where you managed stress or resolved conflicts, and be ready to share those stories.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the healthcare setting. A smart appearance will help convey your seriousness about the role and your respect for the patients and staff you'll be working with.