At a Glance
- Tasks: Coordinate waiting lists and support patients through their healthcare journey.
- Company: Hywel Dda University Health Board, dedicated to patient care.
- Benefits: Part-time hours, flexible working days, and a supportive team environment.
- Other info: Opportunity to work in a dynamic healthcare setting with potential for growth.
- Why this job: Make a real difference in patients' lives while developing your administrative skills.
- Qualifications: Experience in administration, typing skills, and knowledge of healthcare terminology.
The predicted salary is between 23900 - 25000 £ per year.
Hywel Dda University Health Board is seeking to appoint a part‑time, permanent Waiting List Coordinator to join the established team based at Canolfan Rheidol, Aberystwyth. This role plays a key part in supporting the waiting list function, working closely with admissions staff to co‑ordinate, book and assess patients for planned operations, including more complex procedures. You will contribute to ensuring patients receive timely, well‑managed care throughout their pathway. The post offers a varied and fulfilling workload and requires strong communication skills to effectively liaise with patients, their relatives, and members of the multidisciplinary team. Attention to detail, organisation and a patient‑focused approach are essential.
Working Hours
The position is for 22.5 hours per week, worked over three days, with the specific working pattern to be agreed on appointment.
Responsibilities
- The post holder will work as part of the Waiting List Management team, undertaking the role of Waiting List Coordinator and providing comprehensive administrative and coordination support to the Waiting List Manager / Referral to Treatment (RTT) Lead and the wider team.
- Under the supervision of the Waiting List Manager, you will be responsible for the effective coordination of designated waiting lists, ensuring they are maintained accurately and efficiently.
- The role requires regular handling of confidential health records, and you must demonstrate the ability to manage sensitive and confidential patient information appropriately, including clinical correspondence, investigations and test results.
- As the first point of contact for your allocated waiting list specialties, you will liaise with Consultants and medical teams and respond to enquiries from GPs, patients, relatives, consultants and other hospitals, ensuring effective communication at all times.
Qualifications
Applicants must hold RSA/OCR Level III or have equivalent, demonstrable typing experience, along with proven experience of working in an administrative or office environment. Knowledge of medical or healthcare terminology is essential, as is confidence in using patient database systems. Previous NHS experience is required. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Waiting List Coordinator in Penparcau employer: Hywel Dda University Health Board
Hywel Dda University Health Board is an exceptional employer, offering a supportive and collaborative work environment in the picturesque setting of Aberystwyth. As a Waiting List Coordinator, you will benefit from flexible part-time hours, opportunities for professional development, and the chance to make a meaningful impact on patient care. The organisation values its staff, fostering a culture of teamwork and respect, while providing access to comprehensive training and resources to enhance your skills.
Contact Details:
Hywel Dda University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiting List Coordinator in Penparcau
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hywel Dda University Health Board on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to waiting list management. We can help you with mock interviews to boost your confidence and ensure you shine when it counts!
✨Tip Number 3
Show off your communication skills! During interviews, share examples of how you've effectively liaised with patients and medical teams in the past. This will highlight your fit for the Waiting List Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in patient care.
We think you need these skills to ace Waiting List Coordinator in Penparcau
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in administrative roles and any NHS experience. We want to see how your skills match the Waiting List Coordinator role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a patient-focused approach, so let that come through.
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure to highlight your strong communication skills in your application. We want to know how you handle sensitive information and ensure effective communication with patients and medical teams.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hywel Dda University Health Board
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Waiting List Coordinator. Familiarise yourself with the job description, especially the key tasks like coordinating waiting lists and liaising with medical teams. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Medical Terminology
Since knowledge of medical or healthcare terminology is essential for this position, take some time to review relevant terms and phrases. This will not only help you during the interview but also demonstrate your commitment to the role and your ability to communicate effectively with healthcare professionals.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as managing patient information or dealing with difficult enquiries. Think of examples from your past experience where you've successfully navigated similar challenges. This will showcase your problem-solving skills and your patient-focused approach.
✨Showcase Your Communication Skills
As a Waiting List Coordinator, strong communication skills are crucial. During the interview, make sure to articulate your thoughts clearly and listen actively. You might even want to prepare a few anecdotes that highlight your ability to liaise effectively with patients and multidisciplinary teams.
