Nursing Support Worker (Community)

Nursing Support Worker (Community)

Aberystwyth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the District Nursing Team in delivering high-quality patient care.
  • Company: Join Hywel Dda University Health Board, a leading NHS provider in Wales.
  • Benefits: Gain valuable training, flexible working hours, and a supportive team environment.
  • Why this job: Make a real impact in your community while developing essential healthcare skills.
  • Qualifications: Good communication skills and a willingness to learn are essential.
  • Other info: Welsh speakers are encouraged to apply; interviews on 15/08/2025.

The predicted salary is between 24000 - 36000 £ per year.

An exciting opportunity has become available for a Band 3 Nursing Support Worker (Community) to work with the District Nursing Team covering Aberystwyth area.

The successful applicant will possess good communication skills and demonstrate a willingness to develop in the HCSW role. The applicant should be willing to work flexibly within the team, under the supervision of the qualified nurses.

Main duties of the job

In return, the successful applicant will have the opportunity to join a dynamic community team with the opportunity to develop skills and knowledge through training, support and supervision.

As a senior Health Care Support Worker you will be responsible for the delivery of high standard, cost effective nursing care, under the supervision of the Team Leader or delegated representative.

You will ensure that patients receive safe, individualised and effective standards of care by following care plans and treatment interventions as directed by the Team Leader.

Although you will act at all times as directed by the nurse in charge of the caseload, you should be competent to work without direct supervision, within a framework that has been agreed by the Team Leader.

You will communicate effectively at all times and in conjunction with other team members. You will act as a role model for Student Nurses.

The ability to travel in a timely manner between rural sites where there is limited or no public transport.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 20/02/2026

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings

47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications and Knowledge

  • Level 3 qualification in a health care related subject or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
  • Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
  • Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience

  • Experience of working within a relevant heath or social care environment, providing direct patient care
  • Experience of working with patient groups relevant to area of practice
  • Experience of working within the NHS

Language Skills

  • Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Nursing Support Worker (Community) employer: Hywel Dda University Health Board

Hywel Dda University Health Board is an exceptional employer, offering a supportive and dynamic work environment for Nursing Support Workers in the beautiful Aberystwyth area. With a strong focus on employee development through training and supervision, staff are encouraged to grow their skills while providing high-quality care to the community. The organisation values teamwork and communication, ensuring that every member feels valued and empowered in their role.
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Contact Detail:

Hywel Dda University Health Board Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Nursing Support Worker (Community)

✨Tip Number 1

Familiarise yourself with the specific duties of a Nursing Support Worker in the community setting. Understanding the role's responsibilities, such as delivering high standards of care and following care plans, will help you articulate your relevant experiences during the interview.

✨Tip Number 2

Highlight your communication skills and willingness to learn. Since effective communication is crucial in this role, think of examples from your past experiences where you've successfully communicated with patients or team members.

✨Tip Number 3

If you have any experience working in community healthcare or with diverse populations, be sure to mention it. This can set you apart from other candidates and show that you understand the unique challenges of community nursing.

✨Tip Number 4

Consider brushing up on your Welsh language skills if you're not already fluent. While it's not mandatory, being able to communicate in Welsh can be a significant advantage in this role, especially in the Aberystwyth area.

We think you need these skills to ace Nursing Support Worker (Community)

Effective Communication Skills
Teamwork and Collaboration
Flexibility and Adaptability
Basic Nursing Knowledge
Patient Care Skills
Ability to Follow Care Plans
Time Management
Empathy and Compassion
Problem-Solving Skills
Ability to Work Independently
Understanding of Health and Safety Regulations
Record Keeping and Documentation
Basic IT Skills for Record Management
Welsh Language Proficiency (desirable)

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application specifically for the Nursing Support Worker role. Highlight your relevant experience, skills, and how they align with the job description provided by Hywel Dda University Health Board.

Showcase Communication Skills: Since good communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with patients and team members.

Emphasise Flexibility and Teamwork: Mention your willingness to work flexibly within a team and your experience in collaborative environments. This will show that you can adapt to the dynamic nature of community nursing.

Address Language Skills: If you speak Welsh, be sure to mention this in your application. Even if you are primarily an English speaker, indicating your willingness to learn or use Welsh can be a plus.

How to prepare for a job interview at Hywel Dda University Health Board

✨Showcase Your Communication Skills

As a Nursing Support Worker, effective communication is key. Be prepared to discuss how you've successfully communicated with patients and team members in the past. Use specific examples to illustrate your points.

✨Demonstrate Flexibility and Teamwork

The role requires working flexibly within a team. Highlight your ability to adapt to changing situations and collaborate with others. Share experiences where you’ve worked as part of a team to achieve a common goal.

✨Understand the Role and Responsibilities

Familiarise yourself with the main duties of a Nursing Support Worker. Be ready to explain how you would follow care plans and support qualified nurses. Showing that you understand the expectations will impress the interviewers.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Think about situations where you had to make quick decisions or handle difficult patients, and be ready to discuss how you managed those challenges.

Nursing Support Worker (Community)
Hywel Dda University Health Board
Location: Aberystwyth

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