At a Glance
- Tasks: Support the Heart Failure team in delivering patient care and managing administrative tasks.
- Company: Join a dedicated community health service focused on patient-centred care.
- Benefits: Gain valuable experience, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with a supportive team and varied responsibilities.
- Why this job: Make a real difference in patients' lives while developing your healthcare skills.
- Qualifications: Good communication skills and a willingness to learn in a team environment.
The predicted salary is between 25147 - 27596 £ per year.
An exciting opportunity has arisen for a Band 3 Nursing Support Worker to join the community Heart Failure Service in Pembrokeshire. This role is varied and will support both the clinical and administrative functions of the team. The successful candidate will work closely with the Heart Failure Clinical Nurse Specialists to support the delivery of high-quality, patient-centred care across community and clinic settings. The post involves supporting nurse-led assessment clinics, assisting with home visits, and undertaking delegated clinical tasks such as ECGs, venepuncture and observations, alongside a range of administrative duties to ensure the effective running of the service. We are looking for a motivated, organised individual with good communication skills who is able to work flexibly as part of a team and use their own initiative.
Responsibilities:
- Support the Heart Failure CNS team in delivering care to patients in clinic and community settings.
- Assist in nurse-led assessment clinics, helping prepare equipment, manage patient flow and support clinical assessments.
- Accompany nurses on home visits where appropriate.
- Undertake delegated clinical tasks such as ECG recording, venepuncture and monitoring of observations, in line with training and competence.
- Recognise and report any concerns or changes in a patient’s condition promptly to a registered nurse.
- Provide reassurance and support to patients and carers, promoting a positive patient experience.
- Carry out a range of administrative duties, including booking appointments, managing clinic lists, data entry, and handling telephone enquiries.
- Maintain accurate and timely documentation, ensuring confidentiality is upheld at all times.
- Support the smooth day-to-day organisation of the service, prioritising tasks appropriately.
- Work collaboratively with the wider multidisciplinary team.
Nursing Support Worker in Milford Haven employer: Hywel Dda University Health Board
Joining the NHS in Wales as a Patient Appointment Co-ordinator offers a rewarding opportunity to be part of a dedicated team that prioritises patient care and communication. With a strong emphasis on employee development, flexible working arrangements, and a supportive work culture, you will thrive in an environment that values both your professional growth and personal well-being. Additionally, the chance to engage with the community in both Welsh and English adds a unique advantage to this fulfilling role.
Contact Details:
Hywel Dda University Health Board Recruitment Team
