At a Glance
- Tasks: Provide secretarial support to clinical staff and manage patient information efficiently.
- Company: Join the Women, Children and Family Health Care Group at Withybush General Hospital.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Welsh speakers are encouraged to apply; flexible working approach is essential.
- Why this job: Make a difference in healthcare while developing your administrative skills.
- Qualifications: Strong organisational skills and ability to handle sensitive situations.
The predicted salary is between 29970 - 36483 € per year.
Applications are invited from efficient and suitably qualified individuals for the post of a Medical Secretary within the Women, Children and Family Health Care Group based at the Child Health Department, Withybush General Hospital, Fishguard Road, Haverfordwest. The post holder will provide comprehensive clinical secretarial and administrative support to consultants and managerial staff, ensuring an efficient and high-quality service. Working with limited supervision, the post holder will independently manage their duties within defined guidelines, ensuring tasks are completed efficiently and accurately.
Main duties of the job:
- Provide a secretarial service to the clinical staff, including audio typing transcription of clinical letters and information.
- Be responsible for accurate filing, both physically and electronically, of patient information in a timely manner.
- Be a point of contact via telephone for queries, using initiative and judgement, and dealing sensitively with distressed/angry callers.
- Liaise professionally with patients, relatives, carers, colleagues, clinicians, GP's and other professionals.
- Notify relevant departments of changes to Outpatient clinic lists and, if necessary, take an active part in reallocation of clinics.
- Manage time effectively to ensure work is completed within timescales.
- Process incoming and outgoing correspondence for the service, ensuring urgent action is taken when appropriate.
- Competently use computer systems for entering and retrieving patient information.
- A flexible approach to the needs of the service is essential.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Medical Secretary employer: Hywel Dda University Health Board
Join our dedicated team at Withybush General Hospital, where we prioritise a supportive work culture and offer comprehensive training opportunities for our Medical Secretaries. Located in the picturesque Haverfordwest, you will enjoy a fulfilling role that not only enhances your professional skills but also contributes to the well-being of our community. We value flexibility and initiative, ensuring that our employees thrive in a collaborative environment while making a meaningful impact in healthcare.
Contact Detail:
Hywel Dda University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Withybush General Hospital. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to medical secretarial duties. Think about how you’d handle sensitive situations with patients and demonstrate your organisational skills.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with common medical software and be ready to discuss how you can efficiently manage patient information and correspondence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team at StudySmarter.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your secretarial skills and experience relevant to the medical field. We want to see how you can provide that comprehensive support we’re looking for!
Showcase Your Communication Skills:Since you'll be dealing with patients and professionals alike, it’s crucial to demonstrate your ability to communicate effectively. Use examples in your application that show how you handle sensitive situations.
Be Detail-Oriented:Accuracy is key in this role! When filling out your application, double-check for any typos or errors. We appreciate candidates who pay attention to detail, just like we do in our work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hywel Dda University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with tasks like audio typing, managing patient information, and liaising with various professionals. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Medical Secretary, you'll be the first point of contact for many people. Practice how you would handle sensitive calls or queries from distressed patients. Think about examples from your past experiences where you've successfully managed difficult conversations, as this will highlight your ability to communicate effectively under pressure.
✨Demonstrate Your Organisational Skills
Time management is key in this role. Prepare to discuss how you prioritise tasks and manage your workload efficiently. You might want to share specific examples of how you've handled multiple responsibilities in previous jobs, ensuring everything was completed accurately and on time.
✨Be Ready to Discuss Technology
You'll need to be comfortable using computer systems for patient information. Brush up on any relevant software you’ve used before, and be prepared to talk about your tech skills. If you have experience with electronic filing or data entry, make sure to mention it, as this will show you're capable of handling the technical aspects of the job.
