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- Tasks: Deliver high-quality portering services and support patient care across hospital sites.
- Company: Join a compassionate team within the NHS, dedicated to patient and visitor experience.
- Benefits: Flexible working hours, professional development, and a supportive work environment.
- Other info: Opportunity for career growth and to contribute positively to the community.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic setting.
- Qualifications: Strong organisational skills and effective communication; Welsh speakers are encouraged to apply.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a reliable, compassionate and customer-focused Soft Facilities Management Supervisor (Senior Porter) to deliver a high-quality Portering Service across the Health Board. The role supports clinical services and patient care, working to agreed standards and policies, and acting on behalf of the Hotel Facilities Manager or Deputy when required.
You will provide professional portering and related Soft Facilities services to patients, staff and visitors, with flexibility to undertake a range of general and driving duties across hospital sites. The post also involves the safe and respectful handling of deceased patients, including identification checks, documentation, transport to the mortuary and liaison with funeral directors and ambulance services.
Throughout all duties, you will maintain dignity, confidentiality and professionalism, providing a helpful and courteous service that reflects NHS values and contributes positively to the patient and visitor experience. The role will include rota planning, staff monitoring and supporting departmental performance targets in mandatory training and personal development.
The successful candidate will have excellent organisational skills, the ability to prioritise tasks, communicate effectively with the team and ensure services are maintained across the site. A flexible approach to working hours is required. Hours of work average 37.5hrs per week over Monday – Friday, with the expectation to cover weekends if needed. It may also be necessary to assist the team out of hours during busy periods. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Soft Facilities Management Supervisor (Senior Porter) in Llanelli employer: Hywel Dda University Health Board
Contact Detail:
Hywel Dda University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Facilities Management Supervisor (Senior Porter) in Llanelli
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working in facilities management. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or hiring managers, be ready to discuss your experience in portering and how it aligns with their needs. Use specific examples to highlight your organisational skills and customer service.
✨Tip Number 3
Be flexible and open-minded! The role requires adaptability, so demonstrate your willingness to take on various tasks and shifts. This shows you're ready to jump in wherever needed, which is a huge plus for any employer.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Soft Facilities Management Supervisor. Plus, it’s a great way to stay updated on new opportunities that match your skills.
We think you need these skills to ace Soft Facilities Management Supervisor (Senior Porter) in Llanelli
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in facilities management and customer service. We want to see how your skills align with the role of Soft Facilities Management Supervisor, so don’t hold back on showcasing your relevant achievements!
Showcase Your Compassion: Since this role involves working closely with patients and staff, it’s important to convey your compassionate nature. Use examples from your past experiences where you’ve gone above and beyond to provide excellent service or support to others.
Highlight Organisational Skills: We’re looking for someone who can juggle multiple tasks effectively. In your application, mention specific instances where you’ve successfully managed your time and prioritised tasks, especially in a busy environment like a hospital.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Hywel Dda University Health Board
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Soft Facilities Management Supervisor. Familiarise yourself with the key duties mentioned in the job description, such as providing portering services and handling sensitive situations with dignity. This will help you demonstrate your knowledge and commitment during the interview.
✨Showcase Your Compassionate Side
Since this role involves working closely with patients and visitors, it's crucial to convey your compassionate nature. Prepare examples from your past experiences where you've provided excellent customer service or supported someone in need. This will highlight your suitability for a role that prioritises care and respect.
✨Demonstrate Flexibility and Teamwork
The job requires a flexible approach to working hours and effective communication within a team. Be ready to discuss how you've adapted to changing circumstances in previous roles and how you collaborate with others to achieve common goals. This will show that you're a team player who can handle the demands of the position.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team's dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.