At a Glance
- Tasks: Manage patient data and coordinate outpatient appointments with a friendly approach.
- Company: Join a supportive health board dedicated to community care.
- Benefits: Full-time role with job stability and opportunities for growth.
- Why this job: Make a difference in patients' lives while developing valuable communication skills.
- Qualifications: Strong computer skills and a passion for helping others.
The predicted salary is between 22000 - 26000 £ per year.
Health Records Contact Centre Clerk
Full‑time position.
Responsibilities
- Operation of a computerised patients administration system, including inputting, retrieval and updating of data.
- Utilising the available systems to efficiently arrange and agree all outpatient appointments for all Hywel Dda residents across the Health Board.
- Phone patients to confirm, agree or cancel their outpatient appointments.
- Respond to calls from those who may have questions or concerns.
- Redirect calls as required.
- #J-18808-Ljbffr
Contact Details:
Hywel Dda University Health Board Recruitment Team
We think you need these skills to ace Contact Centre Clerk in Llanelli
Computerised Patients Administration System
Data Input
Data Retrieval
Data Updating
Appointment Scheduling
Patient Communication
Call Management
