At a Glance
- Tasks: Provide essential admin support in a busy hospital ward while ensuring patient care is prioritised.
- Company: Join the Hywel Dda University Health Board, a leading NHS healthcare provider.
- Benefits: Full training provided, supportive team environment, and opportunities for personal growth.
- Other info: Bilingual candidates are encouraged to apply; Welsh language skills are a plus.
- Why this job: Make a real difference in patient care while developing valuable skills in healthcare administration.
- Qualifications: Good education, IT skills, and a willingness to learn are essential.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Ward Clerk to join our multi-disciplinary team on Ward 1 in Withybush General Hospital, Haverfordwest. You must have excellent communication skills and work well in a team. You will need to be able to work calmly and efficiently within a busy environment whilst remaining focused on providing a person-centred approach to care.
Main duties of the job
The Ward Clerk will provide administrative support to Ward 1. A strong sense of teamwork and commitment to maintaining high standards is essential. The role requires someone who enjoys working as part of a team as well as under their own initiative. We are looking for someone who is motivated with good attention to detail to help support the ward staff with a wide range of administrative tasks. Duties will involve updating hospital computer systems, handling medical records and answering the telephones. Full training will be provided.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 26/03/2026
Person Specification
- Good standard of education
- Numeracy and Literacy Skills
- IT skills: Microsoft and email
- Office / Administration Experience
- Willingness to learn administrative / clerical / ward procedures through on-the-job training
- Excellent verbal and written communication skills
- Ability to work to meet deadlines
- Able to work as part of a team
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Ward Clerk in Haverfordwest employer: Hywel Dda University Health Board
Hywel Dda University Health Board is an exceptional employer, offering a supportive and collaborative work environment at Withybush General Hospital in Haverfordwest. With a commitment to staff development and bilingualism, employees benefit from comprehensive training opportunities and the chance to enhance their skills while contributing to high-quality patient care. The diverse team culture fosters a sense of belonging, making it an ideal place for those seeking meaningful and rewarding employment in the healthcare sector.
Contact Details:
Hywel Dda University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Clerk in Haverfordwest
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the ward and its staff. This will help you understand their dynamics and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since excellent communication is key for a Ward Clerk, try role-playing common scenarios with a friend or family member. This will help you feel more confident when answering questions during the interview.
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've successfully managed administrative tasks in the past. Whether it’s handling records or updating systems, having specific stories ready can really impress the interviewers.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up in our multi-disciplinary team.
We think you need these skills to ace Ward Clerk in Haverfordwest
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role requires excellent communication, make sure to highlight your verbal and written skills in your application. Use clear and concise language to demonstrate how you can effectively communicate within a team.
Tailor Your Application:Take a moment to customise your application for the Ward Clerk position. Mention specific experiences that relate to the duties listed in the job description, like handling medical records or working in busy environments.
Highlight Teamwork Experience:We love a good team player! Share examples of how you've successfully worked as part of a team in previous roles. This will show us that you understand the importance of collaboration in a healthcare setting.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can keep you updated on your application status.
How to prepare for a job interview at Hywel Dda University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Ward Clerk. Familiarise yourself with the administrative tasks mentioned in the job description, like updating hospital systems and handling medical records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you worked as part of a team or handled difficult situations calmly. Practising these scenarios will help you articulate your skills during the interview.
✨Emphasise Teamwork and Initiative
The job requires someone who thrives in a team environment but can also work independently. Be ready to discuss experiences where you contributed to a team’s success or took the initiative to solve a problem. Highlighting your ability to balance both aspects will make you a strong candidate.
✨Brush Up on Your Welsh (If You Can)
While it's not mandatory, being able to speak Welsh is a desirable skill for this role. If you have any Welsh language skills, be sure to mention them. If not, consider expressing your willingness to learn. This shows your commitment to enhancing patient experiences and aligns with the Health Board's values.
