Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide admin support to the Waiting List Management Team and coordinate waiting lists.
- Company: Join Hywel Dda University Health Board, a leading NHS healthcare provider.
- Benefits: Permanent position with competitive salary and supportive team environment.
- Why this job: Make a difference in healthcare while developing your organisational and communication skills.
- Qualifications: Good general education and previous administrative experience required.
- Other info: Opportunities for Welsh language learning and career growth within the NHS.
The predicted salary is between 21300 - 24000 £ per year.
We require an enthusiastic and committed individual to provide administration support to the Health Board Waiting List / Pre Assessment Departments. To work as part of the Waiting List Management Team as a waiting list / pre assessment officer and provide comprehensive coordination and administrative support services to the waiting list manager / RTT Lead and the team. You will be required to be flexible to meet the needs of the service and able to work well within the team. This post is permanent.
Main duties of the job
You must possess excellent organisational and communication skills and be able to undertake a wide range of clerical duties. Accuracy of work and strong keyboard / IT skills are essential, together with the ability to manage your own workload. The Waiting List Department offers a friendly, pro-active team who will provide you with the necessary support and encouragement. The post holder will be responsible for assisting the coordination of designated waiting lists, as required, while supervised by the waiting list supervisor. You will be expected to handle confidential health records both manually and on WPAS and demonstrate the ability to handle sensitive and confidential patient information. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents. Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Interviews will be held on 16.03.2026.
Person Specification
- Good general education: verbal, written and numeracy skills
- NVQ3 or equivalent level of knowledge
- Certificate in medical terminology or equivalent knowledge
- Knowledge of PAS and booking system or equivalent
- Knowledge of local policy and WAG policy in relation to waiting times
Experience
- Previous administrative experience
- Use of IT packages e.g. Word, Excel
- Analysis of statistics/reports
- Experience and understanding of data protection and confidentiality issues
- Experience and knowledge of booking systems and processes
- Previous NHS experience
Language Skills
Welsh Speaker (level 1)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,313 to £26,999 a year per annum pro rata
Waiting List/Pre Assessment Officer in Haverfordwest employer: Hywel Dda University Health Board
Contact Detail:
Hywel Dda University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting List/Pre Assessment Officer in Haverfordwest
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Waiting List Management Team. Understanding their roles and how they fit into the Health Board can help you tailor your answers and show that you're genuinely interested in being part of the crew.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration support and confidentiality. Think about examples from your past experiences that highlight your organisational skills and ability to handle sensitive information.
✨Tip Number 3
Show off your IT skills! Since strong keyboard and IT skills are essential for this role, be ready to discuss your experience with relevant software like WPAS or any booking systems. Maybe even bring along a portfolio showcasing your work if applicable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at Hywel Dda University Health Board and ready to contribute to our friendly, pro-active team.
We think you need these skills to ace Waiting List/Pre Assessment Officer in Haverfordwest
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our team and contributing to the Health Board's mission.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a Waiting List/Pre Assessment Officer.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets to us directly and is considered promptly.
How to prepare for a job interview at Hywel Dda University Health Board
✨Know Your Stuff
Make sure you understand the role of a Waiting List/Pre Assessment Officer. Familiarise yourself with the key responsibilities, such as managing waiting lists and handling confidential patient information. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your organisational and communication skills during the interview. Be ready to provide examples of how you've successfully managed workloads or coordinated tasks in previous roles. This is your chance to demonstrate that you can thrive in a busy environment like the Health Board.
✨Be Flexible and Team-Oriented
Since the job requires flexibility and teamwork, be prepared to discuss how you've adapted to changing situations in the past. Share experiences where you've collaborated with others to achieve a common goal, as this will resonate well with the interviewers.
✨Brush Up on Bilingualism
If you speak Welsh, make sure to mention it! Even if you're not fluent, showing a willingness to learn can set you apart. The Health Board values bilingualism, so express your enthusiasm for enhancing patient experiences through language skills.