At a Glance
- Tasks: Manage information access requests and ensure compliance with data protection laws.
- Company: Join a dedicated Health Board focused on patient care and information governance.
- Benefits: Gain valuable experience, flexible working hours, and a supportive team environment.
- Other info: Welsh speakers are encouraged to apply; great opportunity for career growth.
- Why this job: Make a real difference in healthcare by safeguarding patient information.
- Qualifications: Level 3 qualification or equivalent experience in administration required.
The predicted salary is between 30000 - 40000 € per year.
We have a new vacancy available to work in Information Governance as an 'Access to Information Administrator' who will support the delivery of Information Access requests received by the Health Board in accordance with Data Protection and Access to Health Records legislation. The role requires regular communication with a wide range of stakeholders, including patients, relatives, solicitors, healthcare professionals, local authorities, and the police. Communication must be professional, empathetic, confidential, and tailored to the recipient's level of understanding. The post holder must ensure timely liaison with clinicians and staff to support appropriate review and redaction of information prior to disclosure.
Main duties of the job
- You will be responsible for managing a high-volume workload, prioritising tasks effectively, meeting strict statutory deadlines, and maintaining a high standard of customer service.
- This role also involves working independently within relevant legislation, guidance, and organisational policies, seeking senior advice when required.
- Key duties include accurately processing access to records requests, ensuring records are correctly identified, checked, scanned, and disclosed in line with subject access and confidentiality requirements.
- This requires strong analytical and judgement skills to verify patient identity and ensure only relevant and correct information is released, thereby minimising the risk of data breaches and regulatory penalties.
- In addition, you will be responsible for the safe and effective use of departmental resources, including reporting equipment issues, maintaining stock security, and identifying supply requirements to management.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification
Qualifications and Knowledge
- Level 3 qualification (e.g. A levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative/office skills and knowledge.
- Knowledge of Medical/Healthcare Terminology.
Experience
- Experience of working in an administrative/office environment.
- Familiar and competent with Microsoft IT packages, especially Word, Excel and PowerPoint.
- Familiar and confident using email and searching the internet.
- Experience of working in a multidisciplinary team.
Other
- Flexible approach to needs of the service.
- Welsh Speaker (Level 1).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Access to Information Administrator in Haverfordwest employer: Hywel Dda University Health Board
As an Access to Information Administrator within our Health Board, you will join a supportive and dynamic team dedicated to upholding the highest standards of information governance. Our work culture prioritises empathy and professionalism, ensuring that you have the opportunity to grow your skills while making a meaningful impact on patient care. With a commitment to employee development and a flexible approach to service needs, we offer a rewarding environment where your contributions are valued and recognised.
Contact Detail:
Hywel Dda University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Access to Information Administrator in Haverfordwest
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and information governance sectors. Use LinkedIn or local meetups to connect with professionals who can give you insights or even refer you to opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to data protection and access requests. We recommend role-playing with a friend or using online resources to get comfortable discussing your skills and experiences.
✨Tip Number 3
Showcase your analytical skills! During interviews, be ready to discuss how you've handled high-volume workloads and prioritised tasks effectively. Share specific examples that highlight your ability to meet deadlines while maintaining quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Access to Information Administrator in Haverfordwest
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the Access to Information Administrator role. We want to see how your background fits with our needs, so don’t hold back on showcasing your administrative prowess!
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your communication skills in your application. Use clear and professional language, and maybe even share examples of how you've effectively communicated in past roles.
Highlight Your Analytical Abilities:We’re looking for someone who can handle a high-volume workload and make sound judgments. In your application, mention any experiences where you’ve had to analyse information or make decisions under pressure. This will show us you’re up for the challenge!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hywel Dda University Health Board
✨Know Your Legislation
Familiarise yourself with Data Protection and Access to Health Records legislation. Being able to discuss these laws confidently will show that you understand the importance of confidentiality and compliance in the role.
✨Showcase Your Communication Skills
Prepare examples of how you've communicated effectively with various stakeholders in the past. Highlight your ability to tailor your communication style to different audiences, as this is crucial for the role.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage high-volume workloads and prioritise tasks. Share specific strategies or tools you use to stay organised and meet deadlines, as this will be key in handling access requests efficiently.
✨Highlight Your Teamwork Experience
Since the role involves working within a multidisciplinary team, prepare to talk about your experience collaborating with others. Emphasise your flexibility and how you adapt to the needs of the service while maintaining a high standard of customer service.
