At a Glance
- Tasks: Provide top-notch admin support for the Fracture Liaison Service and manage enquiries.
- Company: Join Hywel Dda University Health Board, a leading NHS healthcare provider.
- Benefits: Gain valuable experience in a supportive environment with career development opportunities.
- Other info: Work in a dynamic team with over 13,000 dedicated staff members.
- Why this job: Make a real difference in healthcare while honing your organisational and communication skills.
- Qualifications: Strong organisational skills and a proactive approach are essential.
The predicted salary is between 29970 - 36483 £ per year.
The Fracture Liaison Service (FLS) Administrator will work independently to provide a comprehensive, professional, and confidential administrative and secretarial service to support the effective day-to-day running for the Fracture Liaison Service. Acting as a first point of contact, you will manage and respond to enquiries from a wide range of internal and external stakeholders via telephone, email, and face-to-face communication, using initiative and judgement to resolve routine matters and elevate more complex issues appropriately.
The role requires strong organisational skills, the ability to prioritise workload, and a proactive approach to ensure deadlines and service requirements are consistently met, with potential responsibility for supervising staff and supporting team development. You will undertake a broad range of administrative duties including managing correspondence, maintaining accurate filing systems and databases, arranging appointments and meetings, preparing and distributing documentation, and supporting audits and reporting requirements.
You will also carry out general office tasks such as typing, scanning, photocopying, and ordering supplies, while ensuring effective use of IT systems and maintaining data confidentiality. In addition, you will provide a high standard of customer service by welcoming visitors, handling enquiries, and communicating effectively with patients, staff, and partner organisations, including managing sensitive or emotional situations with empathy and professionalism.
This role also involves working to prioritise tasks, responding to urgent requests, contributing to team discussions and service improvements, ensuring compliance with policies and procedures, and, where required delivering basic training on departmental systems.
Fracture Liaison Service (FLS) Administrator employer: Hywel Dda University Health Board
Hywel Dda University Health Board is an exceptional employer, offering a supportive and collaborative work environment for the Fracture Liaison Service (FLS) Administrator role. With a commitment to employee growth and development, staff benefit from comprehensive training opportunities and the chance to make a meaningful impact on the health and wellbeing of the community in beautiful West Wales. Our inclusive culture fosters teamwork and innovation, ensuring that every team member feels valued and empowered to contribute to our mission of delivering high-quality healthcare services.
Contact Details:
Hywel Dda University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fracture Liaison Service (FLS) Administrator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Hywel Dda University Health Board.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Hywel Dda University Health Board.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Hywel Dda University Health Board, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Fracture Liaison Service (FLS) Administrator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hywel Dda University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Hywel Dda University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hywel Dda University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hywel Dda University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hywel Dda University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hywel Dda University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
