At a Glance
- Tasks: Support the Anaesthetics team with operational management and administrative tasks.
- Company: Join Hywel Dda University Health Board, a leading NHS provider in Wales.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Bilingualism is encouraged; Welsh speakers are especially welcome to apply.
- Why this job: Make a real difference in healthcare by supporting a dedicated medical workforce.
- Qualifications: Degree or equivalent experience, strong organisational and communication skills.
The predicted salary is between 37338 - 44962 £ per year.
The Department of Anaesthetics in Carmarthenshire is seeking a Service Support Manager to join the administration team supporting the Service. This is a challenging role, based in Glangwili General Hospital working directly with a large medical workforce who work across two hospital locations. The post holder must be able to work autonomously with minimum levels of supervision.
The post holder will provide comprehensive support to the Service Delivery Manager, Clinical leadership and Service Manager across day-to-day operational management, and liaising on matters regarding staffing, payroll, changes of circumstances, E-rostering, absence management. The role also provides a full administrative service to the Service Delivery Manager and Clinical Leads, including oversight of rosters, diaries, meetings, clinical incidents, collating information/documents as required.
Main duties of the job include:
- Providing comprehensive administrative support to the Service Delivery and Clinical Lead teams.
- Collaboration with leads and staff across multiple areas including electronic rosters, managing absences and emergent concerns, as well as supporting effective and efficient daily operational service function and activity.
- Establishing and maintaining effective relationships with all members of the anaesthetic team, the wider clinicians group and Health Board colleagues.
- Management of information systems supporting the service function - e.g. electronic rotas, WPAS, Microsoft platforms.
- Working independently and as part of a team, demonstrating excellent communication and organisational skills to prioritise work, meet deadlines and work under pressure.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us: Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
Job responsibilities include a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
Interviews will be held on 22/07/2026.
Person Specification:
- Qualifications and Knowledge: Degree or equivalent experience/CPD, thorough understanding of a range of PC software e.g. Microsoft Office packages, Email and Intranet, understanding of systems in use within NHS organisations including primary, community and secondary care.
- Experience: Demonstrable experience of supporting and managing projects or operational plans and of organising and co-ordinating a range of complex plans simultaneously, experience of working within NHS.
- Flexible approach to the needs of the service, ability to travel between sites in a timely manner.
- Welsh Speaker (Level 1).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £32,557 to £39,631 a year per annum pro rata.
Service Support Manager - Anaesthetics in Carmarthen employer: Hywel Dda University Health Board
Hywel Dda University Health Board is an exceptional employer, offering a supportive and collaborative work environment at Glangwili General Hospital in Carmarthenshire. With a commitment to employee development and bilingualism, staff have access to numerous growth opportunities while contributing to vital healthcare services across the region. The Health Board values its diverse workforce and fosters a culture of teamwork, making it an ideal place for those seeking meaningful and rewarding careers in the NHS.
Contact Details:
Hywel Dda University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Support Manager - Anaesthetics in Carmarthen
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We think you need these skills to ace Service Support Manager - Anaesthetics in Carmarthen
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hywel Dda University Health Board.
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Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hywel Dda University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hywel Dda University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hywel Dda University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hywel Dda University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
