Mental Health Act Administrator in Carmarthen

An opportunity has arisen for a full-time Mental Health Act Administrator at Hywel Dda University Health Board. Working as part of a small, supportive team, the post holder will undertake a range of administrative duties relating to the governance of the Mental Health Act, ensuring that the organisation meets its statutory obligations. This is a key role contributing to the effective and compliant delivery of mental health services. The successful candidate will be self‑motivated, highly organised, and able to work effectively in a fast‑paced environment. Ideally, applicants will have previous experience in a similar role and demonstrate excellent IT, organisational and administrative skills. Strong literacy and typing abilities are essential along with the ability to work independently, manage competing priorities and perform well under pressure. A good understanding of Mental Health Law would be advantageous; however, full training will be provided to the successful candidate. The ability to speak Welsh is desirable, but not essential.

Main duties of the job:

• Provide administration processes to capture data on the use of the Mental Health Act using various Microsoft Office applications.
• Ensure all Mental Health Act documentation is correct, up to date and maintain an accurate database of patient information.
• Work collaboratively with operational services and stakeholders to ensure lawful processes are followed throughout the reception, care and treatment of patients with mental disorders.
• Act as a key point for addressing any general enquiries from the organisation and its stakeholders relating to the use of the Mental Health Act, ensuring a professional and confidential service is provided at all times.
• Update and extract information via the approved systems as well as maintaining efficient manual and computerised filing systems within the department.
• Make necessary arrangements for meetings relating to the Mental Health Act, such as Mental Health Review Tribunals and Hospital Managers, ensuring compliance with statutory requirements. This will include undertaking clerking duties where necessary.
• Travel across the Health Board locations in a timely manner when required.

Person Specification:

Qualification and Knowledge:

• Certificate in Mental Health Act Law or equivalent level of knowledge and understanding of the Mental Health Act or associated legislation.
• Educated to GCSE level or equivalent, including English at Grade C or above.
• RSA/OCR 3/NVQ Level 3 or equivalent.
• IT Qualification.
• Evidence of further education.
• ILM course.
• Knowledge of NHS databases.
• Knowledge of clinical terminology.

Experience:

• Previous administrative experience in a large organisation.
• Experience using Microsoft Office packages such as Word, Outlook, Excel and Teams in a working environment.
• Experience with data inputting and working with databases, including the ability to extract and analyse data.
• Experience of report writing and presentation.
• Exercise own initiative when dealing with issues.
• Experience of administration within the NHS, particularly of patient administration systems.
• Experience of taking and transcribing minutes at meetings.

Other:

• Willingness to travel across Health Board locations in a timely manner.
• Flexible approach to the needs of the service.
• Welsh speaker (level 1).

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.