At a Glance
- Tasks: Provide admin support for the Mental Health Act, capturing and managing important data.
- Company: Join Hywel Dda University Health Board, a leading NHS healthcare provider.
- Benefits: Full training provided, supportive team environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on confidentiality and professional service.
- Why this job: Make a difference in mental health care while developing valuable skills.
- Qualifications: Strong communication skills and attention to detail; Welsh speakers are encouraged to apply.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an enthusiastic and self-motivated individual to provide administration support within the Mental Health Act administration team. The post holder will possess excellent communication skills to handle communications both by telephone and email and have excellent attention to detail to enable them to accurately record data on a range of patient and office systems. The successful candidate will be expected to demonstrate initiative in planning and prioritising their workload. The role will involve undertaking a range of administrative processes associated with the Mental Health Act, and therefore the post holder must be aware of the confidential nature of this role. This is a demanding and interesting role and full training will be provided on relevant areas of the Mental Health Act.
Main duties of the job
- Provide administration processes in order to capture data on the use of the Mental Health Act (MHA) using Microsoft Teams, Office 365 and other IT packages.
- Act as key point for addressing general enquiries from the organisation and its stakeholders, relating to the use of the Mental Health Act, in a manner to ensure a professional and confidential service at all times. This information will be strictly in relation to Section 117 of the Mental Health Act i.e. entitlement to aftercare.
- Update and extract information via the approved systems, as well as maintaining efficient manual and computerised filing systems within the department.
- Be responsible for maintaining the register of persons entitled to Section 117 aftercare provisions and providing information and reports relating to that register. (Full training will be given)
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest. Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire. Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences in our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals. We welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Mental Health Act Administration Assistant/S117 Administrator in Carmarthen employer: Hywel Dda University Health Board
Hywel Dda University Health Board is an exceptional employer, dedicated to providing a supportive and inclusive work environment for its staff. With over 13,000 employees, the organisation fosters a culture of collaboration and professional growth, offering comprehensive training and development opportunities, particularly in the area of bilingual communication. Located in the picturesque regions of Carmarthenshire, Ceredigion, and Pembrokeshire, employees benefit from a meaningful role in enhancing mental health services while enjoying the beautiful surroundings and community spirit of the area.
Contact Details:
Hywel Dda University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Act Administration Assistant/S117 Administrator in Carmarthen
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Hywel Dda University Health Board.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Hywel Dda University Health Board.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Hywel Dda University Health Board, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Mental Health Act Administration Assistant/S117 Administrator in Carmarthen
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hywel Dda University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Hywel Dda University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hywel Dda University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hywel Dda University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hywel Dda University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hywel Dda University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
